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Voice Engineer (Government)


Washington, DC
Job Code:
  • Engineering
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Job Details

Company AT&T

Job Title Voice Engineer (Government)

Jobid att4-5262570

Location: Washington, DC, 20044, USA

Description The Vanguard Voice Engineer must have journeyman experience in both Voice and Data hardware/software.

+ Evaluates, designs, documents, installs, implements, tests, and performs problem isolation and resolution, and monitors, tunes, set standards and maintains a range of network components and systems.

+ Performs these functions across some, but not all, physical media, Operating Systems, File Systems, protocol stacks and network components.

+ Provides client consulting and training on the design and use of the voice network systems and architectures.

+ Plans, researches, evaluates and recommends new voice network equipment and related technologies.

+ Uses monitoring, performance analysis, network management, software and hardware equipment to troubleshoot and isolate problems, gauge performance and activity.

+ Devises solutions to operational problems within the capacity and operational limitations of installed equipment.

+ May develop and execute contingency plans for voice related hardware/network failures including isolated and major outages.

+ Provides internal consulting, technical guidance, information and support to application developers, computer operations, workstation support, management, and departmental clients.

+ 10 years Voice/IT network engineering support experience (Tier II, Tier III, network infrastructure implementation and maintenance)• Expert experience in one or more of the following: Avaya Voice, Cisco Nexus, Cisco Catalyst routing and switching

+ Experience supporting the government customers in secure environments, familiarity of NIPRNET and SIPRNET operating standards and applicable guidelines.

+ Firsthand experience in developing and providing quality assurance review of engineering change orders relating to the replacement or enhancement of perimeter security hardware and software

+ Experienced with performing root cause analysis, risk identification, and risk mitigation

+ Expert Knowledge of cabling standards, fiber optic and copper cable termination.

+ Experienced with network monitoring devices such as HP Openview, Nagios, Zenoss, NeuralStar or other similar monitoring tools.

+ Bachelor degree in a computer science/computer engineering related discipline

Must have an Active Secret clearable to TS.


+ Department of State experience on voice and data systems/networks.

+ ITIL ® Foundation certification

+ Certifications: Avaya Voice/CMS/Voicemail systems, Network +, Cisco CCNA, Cisco CCNP or equivalent.

+ Familiarity with DoS environment (Voice and Data networks, IT security systems, policies and procedures), Foreign Affairs Handbooks (FAHs), Foreign Affairs Manuals (FAMs)

+ Interpersonal skills including the ability to collaborate effectively, self-awareness, and excellent written and oral communications.

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

At AT&T, we’re bringing it all together. We deliver advanced mobile services, next-generation TV, high-speed internet and smart solutions for people and businesses. That’s why we’re investing to be the premier integrated communications company.

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