Virtual Business Manager - Channels Sales

  • Location:
    Kuala Lumpur, Malaysia
  • Area of Interest
    Sales - Product
  • Job Type
  • Technology Interest
    Cloud and Data Center, Collaboration, Video, Internet of Everything, Networking, Security
  • Job Id


This role is an important member of the APJC Virtual Sales team at Cisco. The Virtual Partner Account Manager (VPAM) is responsible for managing a portfolio of approximately 30 Partners from a planning, enablement and partner development perspective.  

This will require both a proactive approach to developing the overall business as well as being highly reactive and available in responding to partner queries and requests for information.This role in Virtual Sales is an excellent opportunity to build a successful brand within Cisco in order to open up future career opportunities in the Partner Organisation.



§   Be the primary day to day point of contact for those partners managed in terms of Planning, Partner enablement and development, and any other non sales opportunity-specific queries

§   Create awareness of Cisco programs and be able to articulate the business benefits (rebates, incentives). Facilitate the enrolment process, and engage the CSG team as and when required Be the primary day to day point of contact for those partners managed in terms of Planning, Partner enablement and development, and any other non sales opportunity-specific queries

§   Manage and support on Marketing campaigns, both bespoke and related to the Partner Plus program (as relevant). Facilitate the securing of funding for Marketing initiatives with the relevant stakeholders, and act as the internal Cisco coordination point for Marketing AM’s within the partner’s organization

§   Training – idenfify any gaps in partner knowledge base/qualifications and educate the partners on all available sales and technical training resources within Cisco. Prepare a training plan for each partner aligned to the wider Partner Plan, and be accountable for driving execution against that plan. Facilitate enrolment to any relevant training programs Cisco cerfications/Sepcialisations - Identify the optimal strategic path for each partner and offer guidance on the process of achievement. Be proactive in helping the partners renew relevant certs/specs

Related Business/ Technical Knowledge, Skills and Expertise

§   Be able to build relationships with Partners effectively at senior levels; understand their business opportunities and challenges, and drive increased Cisco mindshare in their business. Be able to support the partner in building their Cisco business practice. Be able to command credibility at all levels within the partner organisation

§   Ability to articulate the Cisco and Global Virtual Sales Value Proposition clearly and effectively. Have a sound understanding of key Cisco programs, promotions and initiatives, and be able to explain in business-relevant terms how they can positively impact the partner’s business

§   Excelent Communication and presenation skills. Have the ability and confidence to present deliver and present Partner Plans and update on progress to a wide group of stakeholders

§   Ability to think creatively, and support the Virtual Sales Manager in expanding and promoting the value of the VAPM role across the APJC and APJC organizaiton.

§   Educatrion and Experience;

BS/BA or equivalent

2~3 years of relationship management experience, ideally with channel management expericence

We connect everything - people, process, data and things. We innovate everywhere to create fresh ideas and possibilities. We make a meaningful difference that will benefit everyone - our people, our customers and the world around us.

Our technology changes the way the world works, lives, plays and learns. But our edge doesn't come from technology. It comes from our people. We're looking for the kind of people who take smart risks, thrive in diverse environments, inspire their colleagues, and are committed to having an impact on the world. Whether you create technology solutions that redefine business or build connections that strengthen the community, you can make it happen at Cisco!