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Tier 2 firewall support


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Job Details

Company AT&T

Job Title Tier 2 firewall support

Jobid att4-5758417

Location: Bengaluru, IND

Description AT&T India is looking for Tier 2 Firewall Support professionals for Managed Security Services team. This role requires proficiency in Network Security domain with Firewall & network based products like Proxy, Checkpoint, Cisco ASA, Juniper SRX or Fortinet Firewall. An ideal candidate should have proficiency on any two or more firewalls. The role would also include working on IPCC and documentation of Root Cause Analysis, Process and Procedure. The desired relevant experience is 3 to 5 Years and the job requires flexibility to work in 24/7 support model. All positions are open to be hired for Bangalore location.

**Roles and Responsibilities:**

This position will be working in a team environment in which active participation is required. Candidates will perform Change Management (MACDs) , Incident Management – Proactive & Reactive, taking Ownership of problem, Troubleshooting & Analysis , Security Incident Mitigation ,Resolve first time , Interface with client and across AT&T Global MSS Centers & Chronic issue identification

**Key Competencies and Skills:**

•3 to 5 Yrs in Core network security.

•Proxy – Bluecoat/IronPort/Websense/Cloud Based

•Firewall – Checkpoint/ Fortinet/ CISCO ASA/ Juniper SRX/ PaloAlto

•Good communication skills with positive attitude

•Willingness to learn new technology platform

•Should be willing to work in shifts 24/7 support.

**Education and Qualifications:**

Engineering / Science Graduate/ Diploma.

Recognized network and security certifications, Cisco Certified Network Professional (CCNP), Check Point Certified Security Administrator (CCSA) Cisco Network Security Professional (CCSP), and Juniper certification will be added advantage

**Additional Information:**

•The candidate will be provided with all required training to support the business.

•This position also requires proficiency in reading and writing in English as we have tied to our IPCC & documentation of Root Cause Analysis, process and procedure documentation is must.

•MSS team has always encouraged people with lot of development opportunity and will continue with the new hires as well.

At AT&T, we’re bringing it all together. We deliver advanced mobile services, next-generation TV, high-speed internet and smart solutions for people and businesses. That’s why we’re investing to be the premier integrated communications company.

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