Test Engineer - RMA Configuration

  • Location:
    San Jose, California, US
  • Area of Interest
    Professional Services
  • Job Type
  • Technology Interest
  • Job Id
What You'll Do
Develop knowledge on Cisco products.
Review product support specifications with the internal team.
Contribute to overall test strategies.
Develop and deploy test scripts and test infrastructure to support new products.
Support and enhance automated tests. 
Remote troubleshooting of failures on the production line. Determine the resolution so that the unit under test can be shipped to the customer in a timely manner.
Be proficient with the order creation tool user interface.
Interface with IT Support on projects related to the order creation tool.
Operate in a cross-functional environment, where you will interact with technical and non-technical teams to be successful in your projects.
Work with global teams.

Who You'll Work With
The Cisco Services PDMT/Configuration Team is involved in the fulfillment of RMA orders. The Configuration Team supports internal teams to provide preassembled replacements to customers with special needs. This requires strong emphasis in test automation, particularly in Python, as well as project management. The Team also provides technical services to rework products stored in the warehouses.

Who You Are
Have a  Bachelor degree in Engineering or Computer Science.
Have 3+ years of scripting and testing experience.
Have 5+ years of project management experience.
Are proficient in Python or C programming.
Are familiar with Database/SQL.
Are familiar with networking products.
Cisco data center product experience highly preferred.
Be passionate about producing quality results.
Have excellent communication skills.

Why Cisco
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns. 

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. 

We Are Cisco. 

We connect everything - people, process, data and things. We innovate everywhere to create fresh ideas and possibilities. We make a meaningful difference that will benefit everyone - our people, our customers and the world around us.

Our technology changes the way the world works, lives, plays and learns. But our edge doesn't come from technology. It comes from our people. We're looking for the kind of people who take smart risks, thrive in diverse environments, inspire their colleagues, and are committed to having an impact on the world. Whether you create technology solutions that redefine business or build connections that strengthen the community, you can make it happen at Cisco!