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Telephony System Administrator (Duluth)


Columbia, MD
Job Code:
  • Engineering
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Job Details

Company AT&T

Job Title Telephony System Administrator (Duluth)

Jobid att4-4432180

Location: Columbia, MD, 21045, USA

Description Conduct site surveys; assess and document current site network configuration and site-unique requirements; Recommend specifications for hardware acquisitions; Prepare engineering plans and site installation Technical Design Packages; Develop hardware installation schedules based upon set-up, integration, and test timelines. Prepare drawings documenting as-built configurations at each site; Prepare site installation and test reports; Configure computers, communications devices, and peripheral equipment; Train site personnel in proper use of hardware; Prepare installation guides, field test procedures, and troubleshooting guides.

Responsibilities Include:

1. Provide overall system administration for an enterprise wide Cisco Unified Communications Manager and related systems.

2. Plan regular maintenance tasks including updates and upgrades.

3. Maintain current and accurate documentation of system configurations.

4. Design, administer, and analyze corporate dial plans and traffic routes for voice network structure.

5. Administer and monitor voice systems for performance and SLA attainment.

6. Provide support as needed to lower tier break/fix resolution and move/add/change/deactivation requests for all telecommunications systems.

Seven (7) years of experience as a HE analyzing complex hardware systems for IT solutions. Bachelor’s degree in Communications Engineering, Computer Engineering, Computer Science, Electrical Engineering, Information Systems, Mathematics, or related discipline from an accredited college or university is required. Five (5) years of additional hardware engineering experience may be substituted for a Bachelor’s degree.

Required Clearance: Candidate must have a TS/SCI polygraph clearance

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

At AT&T, we’re bringing it all together. We deliver advanced mobile services, next-generation TV, high-speed internet and smart solutions for people and businesses. That’s why we’re investing to be the premier integrated communications company.

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