Technical Writer II

  • Location:
    Calgary, Alberta, Canada
  • Area of Interest
    Technical Documentation
  • Job Type
  • Technology Interest
  • Job Id

Technical Writer II

Alberta, Calgary

Who You’ll Work With

The Cisco AMP engineering team is composed of highly skilled individuals who are comfortable working in a fast paced and technically challenging environment. The AMP team is a highly performant group that are involved with all stages of the product development process from solving complex engineering problems to working directly with customers.

What You’ll Do

Role & Responsibilities

This is an exciting opportunity to work with the Cisco AMP engineering group based in Calgary to write technical documentation for the Advanced Malware Protection platform. The hired employee will be required to:

Develop technical documentation for the AMP platform consisting of user, best practices, and API reference guides.

Maintain and track complex documentation projects

Interact with multiple engineering and product teams.

Demonstrate a strong understanding of technical concepts, terminology, and software development processes.

Who You Are

Minimum Qualifications

- 4+ years experience technical writing in the software industry.

- Strong verbal and written communication skills.

- Degree, diploma, or equivalent experience in technical writing.

- Experience with Adobe Framemaker and use of templates, styles, and formatting.

- Familiarity with Linux or Unix-based operating systems desired.

- Knowledge of information security is an asset.

Why Cisco

 We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.

 We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

 We Are Cisco.

We connect everything - people, process, data and things. We innovate everywhere to create fresh ideas and possibilities. We make a meaningful difference that will benefit everyone - our people, our customers and the world around us.

Our technology changes the way the world works, lives, plays and learns. But our edge doesn't come from technology. It comes from our people. We're looking for the kind of people who take smart risks, thrive in diverse environments, inspire their colleagues, and are committed to having an impact on the world. Whether you create technology solutions that redefine business or build connections that strengthen the community, you can make it happen at Cisco!