Systems Engineer, Service Provider Sales

  • Location:
    Atlanta, Georgia, US
  • Additional Location(s)
    New York, New York
  • Area of Interest
    Engineer - Pre Sales and Product Management
  • Job Type
  • Technology Interest
    Service Provider
  • Job Id
What You'll Do
As a Media/Entertainment Service Prover Systems Engineer, you will provide technical leadership of the sales engagement.  You will establish strong relationships within the customer organization and work to become the trusted advisor to those who influence technology and vendor/partner selection.  You will also understand the business drivers behind the technology decisions of your customer, and will be skilled at tying your messaging to the desired business outcomes of your customer.

Who You'll Work With
In this customer-focused role, you will partner directly with one or more strategic account managers and leverage an extended team to position complex software and hardware solutions, focused on solving the business and technical problems of our customer.   In that capacity, you will rely on an extended network of Cisco services professionals and business unit subject matter experts, with the support of your sales leadership/executives.

Who You Are
We are seeking the "SE of tomorrow”, with a foundation in traditional networking technology combined with a command of virtualization, cloud and data center technology. You will be comfortable being immersed in agile processes leveraged within a Dev-Ops model in order to help our customers achieve the value of Cisco's software and solutions more quickly and simply.  You'll be operating across a broad spectrum of skills; from distilling complex technical information when messaging to a CxO-level audience, to installing and configuring software for demonstration in proof-of-concept lab environments.


You should excel presenting technical architectures, solutions and products to key customer decision-makers, including Director level and above and be comfortable presenting to both small and large audiences. 

You possess relevant technical background and specific, technical skills applicable to fulfilling the requirements of a entertainment media-centric customer, including both media processing and Enterprise grade IT infrastructure.   

You have a background and experience in 1) enterprise routing, switching and datacenter infrastructure and software, 2) software-defined networking, 3) security (firewall, IDS/IPS, anti-malware), 4) Wi-Fi, 5) Collaboration (premises and cloud-based, unified communications including voice, IP telephony, video conferencing, messaging, etc.), 6) application and network performance monitoring, telemetry and analytics, 7) virtualization and containerization, and 8) public-, private-, and hybrid-cloud deployment architectures.  Specific experience with Cisco’s portfolio products and solutions spanning these technologies is a strong plus. 

In addition, background in content provider video technologies is highly desirable, including experience with 1) video processing technology, 2) video packaging and origin services technologies, 3) content management systems and 4) content distribution networks.  Experience with IP video, OTT, ABR, and content security is a plus. 

You have several years of experience in software and hardware sales, and should have a working knowledge of common open and proprietary operating systems (IE: Linux, Unix, Windows Server, etc), virtualization and containerization technologies (i.e. VMWare, OpenStack, Docker, Kubernetes).  Practical experience in scripting and API integration is desired, and software programming skills are also a plus. 

This role requires someone who is highly collaborative and who excels when working in a virtual team environment. You must have strong written and verbal communication skills and experience working across geographic and organizational boundaries. 

To succeed in this role requires significant presence on-premise at the customer's sites, primarily in Atlanta, but also in New York, and other North American locales (25%-75% of working hours depending on activity).  The candidate should be comfortable working “hands-on" in a lab environment when necessary to configure customer demonstrations and proofs of concept, and to troubleshoot issues with networking, Datacenter, and IP video processing in lab environment.  Moderate travel is required. 

Why Cisco
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns. We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. 

We Are Cisco.

We connect everything - people, process, data and things. We innovate everywhere to create fresh ideas and possibilities. We make a meaningful difference that will benefit everyone - our people, our customers and the world around us.

Our technology changes the way the world works, lives, plays and learns. But our edge doesn't come from technology. It comes from our people. We're looking for the kind of people who take smart risks, thrive in diverse environments, inspire their colleagues, and are committed to having an impact on the world. Whether you create technology solutions that redefine business or build connections that strengthen the community, you can make it happen at Cisco!

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