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Support Engineer

Ericsson


Date:
08/17/2017
2017-08-172017-09-16
Categories:
  • Engineering
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Job Details

Support Engineer Apply now » Apply now Start apply with LinkedIn Start apply with Facebook Apply Now Start Please wait... Date: Jul 23, 2017 Location: Budapest, BU, HU Company: Ericsson YOU + Ericsson a powerful combination A connected world is just the beginning. Your passion determines what comes next! Apply your ideas and insights to empowering people, business and society. Discover what makes YOU + ERICSSON a powerful combination. We create and implement innovative solutions for future inventory management solutions for telecommunication networks. As part of our teams you can contribute to customer support of Ericsson Adaptive Inventory to be used as a Service on Amazon Web Services environment in the role of Support Engineer Ericsson Adaptive Inventory keeps track of physical and logical network resources, automates network design and provisioning, and improves the reliability and efficiency of the operations processes of telecommunication companies – from network inventory management to fulfillment to assurance. We work according to agile and lean principles in cross-functional teams, and are thus empowered to define state of the art development environments and practices. Main Tasks and Responsibilities Perform trouble shooting and customer Support Drive continuous improvements of products, processes, and documentation Log and track customer reported software defects, including software emergency patches Customer Support Skills including communications, troubleshooting, and reproducing issues Product Usage Knowledge from Customer perspective Product Life Cycle Management Knowledge Business Understanding Agile Basic Knowledge Experience Requirements BSc level in a technical discipline or the equivalent level of knowledge English Skills At least 3 years of customer support experience Technical Requirements BSc level in a technical discipline or the equivalent level of knowledge English Skills Understanding of Relational Databases (Postgres) Application Servers (JBoss, WildFly) XML, SOAP Amazon Web Services UNIX Shell scripting Java programming is a plus Telecom knowledge is a plus What we offer Flexible working hours High standard working environment (recreation room, sauna, bicycle storage, parking lots…) Easily accessible location Competitive compensation package, wide range of cafeteria elements, annual bonus International career opportunities Great team spirit, fun events Professional communities Extensive professional development opportunities Subsidized language courses Mobile with 4G, laptop Local medical service Relocation support Location 1117, Budapest, Irinyi József utca 4-20. What you need to know about Recruitment at Ericsson? As a first step within our selection process, you will be asked to fill out our technical tests (C, C + +, Java, Networking, Testing skills, Linux, Basic Programming) based on your experience and preference to work in. The candidates who best match the criteria for the position, will move on to the next step in the process – the interview. Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics. Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development. Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information. Primary country and city: Hungary (HU) || || Budapest || R&D; ServEng Req ID: 194771 Job Segment: Telecom, Telecommunications, R&D Engineer, Developer, Engineer, Technology, Engineering Apply now » Apply now Start apply with LinkedIn Start apply with Facebook Apply Now Start Please wait... Find similar jobs: Research and Development (R&D) Jobs, Posiciones en Investigación y Desarrollo, Métiers en Ingénierie des services, Engineering and Software Developer Jobs, Emplois en Recherche et Développement (R&D)

At Ericsson, we use innovation to empower people, business and society. Our professionals have the freedom and autonomy to think big and bring ideas to life, and they thrive in a culture defined by our core values of respect, professionalism and perseverance. Explore the opportunities at Ericsson, and contribute your unique abilities and strengths to advancing our global vision.

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