Supply Operations Manager

  • Location:
    Bayan Lepas, Pulau Pinang, Malaysia
  • Area of Interest
    Supply Chain
  • Job Type
  • Technology Interest
  • Job Id

What you'll do

This Manager role will lead 6-10 supply chain professionals, to cover below responsibilities:

-           Lead and drive PCBA site manufacturing operational excellence and deliver good delivery metrics results

-           Drive supply continuity via Cisco and EMS/ODM/OEM team in the area of demand propagation alignment, material availability and escalation, PCBA supply commits, manufacturing capacity management

-           Continuously minimize manufacturing NMS cost through PPV and NRE control, inventory optimization, assure of PCBA cost accuracy

-           Provide significant leadership to the CM and suppliers to ensure alignment to Cisco Manufacturing goals

-           Point of escalation for all PCBA site Supply Operations related issues


This role also has below strategic focus:

-           Optimize of EMS/ODM/OEM partner operations (material replenishment processes, capacity management processes, outbound CT2R) in order to improve business matrix and efficiency.

-           Develop scalable EMS/ODM/OEM processes and Cisco processes that are standardized across Bus and sites

-           Enable new Cisco business and markets via supply operations capability in new nodes

-           Team capability development and support individuals to achieve career growth.


Who you'll work with:


Cisco Supply Chain Operations (SCO) consists of the following functional organizations. Global Manufacturing Operations, Technology and Quality, Global Supplier Management, Global Planning and Fulfillment, and Supply Chain Transformation.


Global Manufacturing Operations is responsible for global manufacturing management and execution, including PCBA and finished good assembly, material planning, logistics, manufacturing technology and quality, and contract manufacturer relationship management. Organizationally, GMO consists of central teams across Manufacturing Operations, Partner Management, and Logistics, as well as regional operations teams across APJC, EMEAR, and Americas.


The APJC GMO is responsible for managing the manufacturing and logistics execution of both PCBA and finished goods at numerous outsourced manufacturing sites across multiple countries in APJC. In addition, APJC GMO is responsible for quality, attainment, build management, and delivery experience for our customers. APJC GMO is organized both sub-regionally, across Southeast Asia and China, as well as functionally across PCBA Manufacturing and Finished Good Manufacturing and Logistics.    


Who you are:


-           8+ years total of Supply Chain experience

-           3+ years of personnel management experience in Supply Chain

-           3+ years of experience with EMS supply chain partners

-           Typically requires BA/BS/BEng or equivalent, MBA is an added advantage.

Skills Required

-           Ability to develop solutions to complex problems which require creativity. Team building and Matrix management

-           Strong leadership skills

-           Good skill of executive communication

-           Ability to influence teams to achieve shared vision and drive accountability

-           Ability to collaborate and connect people


Why Cisco


At Cisco, each person brings their unique talents to work as a team and make a difference. 
Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
•    We connect everything – people, process, data and things – and we use those connections to change our world for the better.
•    We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.
•    We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco

We connect everything - people, process, data and things. We innovate everywhere to create fresh ideas and possibilities. We make a meaningful difference that will benefit everyone - our people, our customers and the world around us.

Our technology changes the way the world works, lives, plays and learns. But our edge doesn't come from technology. It comes from our people. We're looking for the kind of people who take smart risks, thrive in diverse environments, inspire their colleagues, and are committed to having an impact on the world. Whether you create technology solutions that redefine business or build connections that strengthen the community, you can make it happen at Cisco!

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