Sign In
 [New User? Sign Up]
Mobile Version

Senior IBM Tivoli Netcool Administrator (Government)

AT&T


Location:
Collinsville, IL
Date:
11/22/2017
2017-11-222017-12-21
Job Code:
att4-5912286
  •  
  • Save Ad
  • Email Friend
  • Print
  • Research Salary

Job Details

Company AT&T

Job Title Senior IBM Tivoli Netcool Administrator (Government)

Jobid att4-5912286

Location: Collinsville, IL, 62234, USA

Description The candidate will be responsible for the maintenance and configuration of the Enterprise level IT monitoring systems. Provides support on a M-F business hours schedule, also responsible for on-call, extended hour, and weekend support as required by mission or emergency situations. Approximately 10% of the job will require domestic and international travel. Work is performed based on the customer Accepted Level of Performance (ALP). Candidate will perform within a fixed price, performance-based environment where performance is based on pre-determined Service Level Agreement's (SLA's) or Acceptable Levels of Performance (ALP's). Candidate is required to support the development, documentation and tracking of measurements and metrics relevant to the ALP's



PRIMARY RESPONSIBILITIES:



• Be able to work in a rapid paced environment and must be able to work independently.

• Be responsible for the maintenance and configuration of the Enterprise level IT monitoring system, IBM’s ITM Netcool Suite of products including NOI, ITNM, TIP, DASH, ITNM.

• Be involved in the design and implementation of IBM Enterprise Monitoring solutions

• Duties include setting up administrator and service accounts, tuning system performance, installing system wide software and allocate mass storage space.

• Troubleshoot and resolve moderate to complex system/application issues.

• Interacts with users and evaluates vendor products.

• Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery.

• Application of security settings and other commercial best practices such as DISA STIGS.

• Provides coaching and reviewing the work of lower level technical staff.

• Provides support on a M-F business hours schedule, also responsible for on-call, extended hour, and weekend support as required by mission or emergency situations.



Required Experience, Education, and Certifications:



• Bachelor's degree in a relevant technical discipline and 4+ years of work experience in IBM’s ITM Netcool Suite of products including NOI, ITNM, TIP, DASH, ITNM required. 4+ years of additional related years of experience is accepted in lieu of a degree.

• Strong knowledge in Netcool Omnibus, Impact, ITNM, ITM and DASH

• Knowledge and experience in architecting, design and implementation of IBM Enterprise Monitoring solutions

• Excellent knowledge in Event Management process and should have experience in Integrating ITM, Netcool and ITNM.

• Good knowledge in Java / IPL Scripts and should able to create / modify the scripts in Impact.

• Ability to troubleshoot and resolve moderate to complex system/application issues.

• Experienced in writing automated scripts in UNIX and Windows OS for maintaining the health of the applications.

• Ability to performance monitoring and tuning

• Assist with the integration with other NMS and external ticketing systems

• Prepare and submit change requests, user guides, training guides and other required documentation in support of capabilities for the Netcool systems

• Ability to work with Operations to identify rules and correlation opportunities to enhance the user experience to monitor alarms.

• Assist with deploying Netcool and appropriate rulesets on LANs, WANs, and other related networking infrastructure supporting Network Services.

• Application of security settings and other commercial best practices such as DISA STIGS.

• Currently possess an active Secret security clearance and the ability to acquire a Top Secret security clearance is required for this position.

• Currently possess DoD 8750 certification at least IAT level II, e.g. Security+ CE.



Desired Experience, Education, and Certifications:



• Integration of Network Management (NM) and Element Management (EM) systems with network performance, trouble ticketing, and security subsystems highly desired.

• Experience with support systems to include enclave Ethernet switches, storage area networks (SAN), and network attached storage (NAS).

• Candidates with a thorough knowledge of networking principles to included TCP/IP a plus.

• Experience with a ticketing system such as BMC Remedy.

• ITIL v3 Foundation certified

• Linux environment experience

• Windows Server experience

• Experience working with virtual environments



Required Clearance: Active SECRET, clearable to Top Secret



AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V



At AT&T, we’re bringing it all together. We deliver advanced mobile services, next-generation TV, high-speed internet and smart solutions for people and businesses. That’s why we’re investing to be the premier integrated communications company.

Powered ByLogo

Featured Employers

Featured Jobs