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Senior Associate, Network Services Maintenance


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Job Details

Company AT&T

Job Title Senior Associate, Network Services Maintenance

Jobid att4-5600174

Location: Brno, CZE

Description Technical Support for web conferencing services WebEx, WebEx CCA-SP, AT&T Connect. Troubleshoot web conferencing service issues including 3rd party integrations

**Roles and Responsibilities:**

Will work closely with higher tier resources to escalate software defects. Will process or facilitate customer MACD requests. Outage Management, alarming, monitoring support for key network and application layer components AT&T

**Key Competencies and Skills:**

Must have extensive knowledge and experience with MS Office applications, including plug-ins. Software packaging for central deployment experience preferred.

**Education and Qualifications:**

Shift will be determined but need flexibility, primary function will be to support European peak business hours.

Need strong English speaking and writing skills.

**Additional Information:**

Shift Work

At AT&T, we’re bringing it all together. We deliver advanced mobile services, next-generation TV, high-speed internet and smart solutions for people and businesses. That’s why we’re investing to be the premier integrated communications company.

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