Sign In
 [New User? Sign Up]
Mobile Version

SDT 2nd Level Operations

Ericsson


Location:
Noida
Date:
11/16/2017
2017-11-162017-12-16
  •  
  • Save Ad
  • Email Friend
  • Print

Job Details

SDT 2nd Level Operations Apply now » Apply now Start apply with LinkedIn Start apply with Facebook Apply Now Start Please wait... Date: Nov 9, 2017 Location: Noida, UP, IN Company: Ericsson Ericsson Overview Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business and society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people and society to help shape a more sustainable world. We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees enhance their potential everyday. Our employees live our vision, core values and guiding principles. They share a passion to win and a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning and growth opportunities that allow you to acquire the knowledge and skills necessary to reach your career goals. Job Summary This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 1st Level Operations. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. Responsibilities & Tasks 2nd Level Assurance Support Activities 2nd Level Incident Management Problem Management System Administration 2nd Level Billing Operations Position Qualifications Core Competences: Knowledge of Managed Service Telecom Operations Practice Presentation & Communication Skills Knowledge sharing Problem Solving and strategic thinking Ericsson Knowledge Language Skills Delivering Results & Meeting Customer Expectations Analyzing Working with People Creating & Innovating Applying Expertise and Technology Minimum Qualifications & Experience Requirements: [Bulleted list item] Preferred Qualifications & Experience Requirements: Problem solving and trouble shooting skills Good communication skills Cost Awareness Social skills and awareness Additional Requirements, Physical Demands, Region/Local Specifications: [Relocation, certifications, travel requirements, immigration, and background checks, etc.] [Local specifications, legal disclaimers, Conclusion, as applicable] Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics. Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development. Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information. Primary country and city: India (IN) || Uttar Pradesh || Noida || Consulting&SysInt; IT; ProdMgt; R&D; SalesStratMkt&ComMgt; ServEng; SharedServ; Stud&YP; Supply&Log Req ID: 164431 Job Segment: Operations Manager, Telecom, Telecommunications, Consulting, Operations, Technology

At Ericsson, we use innovation to empower people, business and society. Our professionals have the freedom and autonomy to think big and bring ideas to life, and they thrive in a culture defined by our core values of respect, professionalism and perseverance. Explore the opportunities at Ericsson, and contribute your unique abilities and strengths to advancing our global vision.

Powered ByLogo

Featured Employers

Featured Jobs