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Sales Communications Lead

AT&T


Location:
Dallas, TX
Date:
08/16/2017
2017-08-162017-09-14
Job Code:
att4-5336706
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Job Details

Company AT&T

Job Title Sales Communications Lead

Jobid att4-5336706

Location: Dallas, TX, 75219, USA

Description **Sales Communication Lead**



**Job Duties**



· **Content Development**
- Develops field-facing content for an enterprise knowledge management
system, and partners with business stakeholders to translate complex
business rules into agent-friendly language.



· **Content Administration**
- Performs various content administration duties, including web page
creation, edits, updates, and expirations, all while meeting the team’s
SLA.



**Skills & Abilities**



·Strongwritten communication skills.



·Must have advanced proof-reading and basic editing skills.



·Must
demonstrate strong interpersonal skills and work effectively in a team
environment, and maintain a professional and positive manner.



·Must demonstrate a high level of attention to detail.



·Basic ability to think strategically and identify critical success factors when developing analysis and reporting activities.



·Basic ability to translate diverse pieces of information into meaningful conclusions and results.

Intermediate
organizational, analytical, detail orientation, prioritization skills
and time management skills to ensure that work related activities are
completed in an accurate and timely manner.



·Must demonstrate basic decision-making skills



·Must demonstrate basic problem-solving skills.



·Must
demonstrate basic knowledge of MS Office Suite (Excel, Access) and web
development tools (JavaScript, HTML, CSS2, Photoshop, Dreamweaver;
jQuery and relational databases preferred).



·Must demonstrate basic knowledge of web page usability and design principles.



·Must have basic experience using mock-ups and wireframes to create web pages and templates.



·Must have basic knowledge of communications industry.



·Must have basic understanding of contact center operations.



At AT&T, we’re bringing it all together. We deliver advanced mobile services, next-generation TV, high-speed internet and smart solutions for people and businesses. That’s why we’re investing to be the premier integrated communications company.

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