Refresh Sales Account Manager – Americas

  • Location:
    RTP, North Carolina, US
  • Additional Location(s)
    Anywhere in US/C
  • Area of Interest
  • Job Type
  • Technology Interest
  • Job Id

What You'll Do

As part of the Cisco Refresh team you will have direct relationships and leverage channel partners to maximize the revenue opportunities within the Americas Theatre.

Responsibilities will include:

  • All aspects of sales across all verticals, including marketing, prospecting and cold-calling.
  • Account profiling, pipeline creation, product blending and quoting.
  • Collaborative engagement of internal and external Cisco direct partners, distributors and 2-tier resellers.
  • Post-sale management and ultimately driving customer satisfaction and loyalty.
  • Bring new ideas to the Sales teams for building new business and creating additional pipeline; executing to meet or exceed sales quota.
  • This position requires a hunter mentality driving new business models and strategic relationships at senior levels, both internally and externally to Cisco.

Who You'll Work With

The Cisco Refresh Group is an innovative, forward looking, sales orientated business unit responsible for delivering highly profitable and competitive solutions to Cisco sales and Channel partners.

The group has a dynamic ‘can do attitude’, a strong focus on innovation for business success, revenue growth and benefits from excellent support from Cisco executives.

Our focus is on blending Cisco Refresh products into price sensitive and competitive opportunities. As an autonomous business unit, we are able to provide aggressively priced, risk free Cisco Certified re-manufactured product to our Channel Partners and Customers. This is a unique capability to help Cisco compete and win against Grey Market Brokers and our traditional commodity priced competition. 

The Refresh group is a highly profitable business unit, with tremendous opportunities in Cisco and beyond and going forward is becoming more central to Cisco’s overall strategy around technology migration

Who You Are

  • Hunter mentality, customer focused, team player.
  • You are someone who, enjoys “hands on” selling, is achievement-oriented and believes in performance rewards for exceeding annual sales goals through strong sales collaboration.
  • You enjoy working in an autonomous and independent environment.
  • You have excellent overall understanding of Cisco products & technology.
  • The ideal candidate is success-driven, fast-paced and enjoys a dynamic and changing environment.
  • You are able to work in a diverse and globally distributed team across all time-zones.
  • Enjoy traveling and driving face to face relationships across diverse stakeholders.

Desired Skills

  • Consistent achievement of sales quotas
  • Understand Cisco’s secondary market challenges and are eager to become a subject matter expert to support Cisco sales and partners to compete and win in all competitive situations.
  • Attention to detail and diligent to high level responsibilities such as discount approvals, quote creation, legal contracts and inventory reservations.
  • Outstanding presentation and communication skills

 Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape technologies that give us smart cities, connected cars, and handheld hospitals.

And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired

rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.


We connect everything - people, process, data and things. We innovate everywhere to create fresh ideas and possibilities. We make a meaningful difference that will benefit everyone - our people, our customers and the world around us.

Our technology changes the way the world works, lives, plays and learns. But our edge doesn't come from technology. It comes from our people. We're looking for the kind of people who take smart risks, thrive in diverse environments, inspire their colleagues, and are committed to having an impact on the world. Whether you create technology solutions that redefine business or build connections that strengthen the community, you can make it happen at Cisco!

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