Product Quality Engineer

  • Location:
    San Jose, California, US
  • Area of Interest
    Supply Chain
  • Job Type
  • Technology Interest
    Big Data, Analytics
  • Job Id

What You'll Do

Ownership of New Product Introduction Quality, Factory Quality and Field Quality, as well as driving systematic quality improvements, while working in close engagements with internal stakeholders and external partners. Ownership of product quality, both Hardware and Software for assigned product family. Factory Yield performance management to factory quality goals. Ensure New Product Introductions meet quality requirements through phase gate reviews. Perform data analysis to detect subtle trends and identify root causes to drive continuous improvement activities and increase Customer Satisfaction.   

Who You'll Work With 

A Product Quality Engineer works with both Internal Cisco stakeholders and external Partners/Customers to improve Product Quality. The Product Quality Engineer works with the New Product introduction Team such as development engineers, Manufacturing Engineers and Manufacturing partners to ensure the right level of quality on new product. The Product Quality Engineers also work with external partners and customers on improving failures found in the field. The best part of being a Product quality Engineer is the ability to drive change. Improve product quality in collaboration with a diverse cross-functional team and making a difference to Cisco's customers.

Who You Are

Data analytics, transform and model data with the goal of discovering useful information, suggesting conclusions, and supporting decision-making. Good Software knowledge and understand how to measure and improve software quality Determine root cause of field failures and provide risk assessment Determine how appropriate screens should be implemented based on failure mechanism and data analysis Prepare technical reports Communicate suggestions to appropriate Quality, Manufacturing, and Engineering teams in an effective and appropriate manner Assist with “change implementation” and the objective to transition the organization from a reactive to a proactive culture to better meet internal and external customer requirements Interact with functional groups at all levels to address and resolve critical product and customer issues.

Requirements: BS/BA in Engineering (Electrical, Mechanical, Industrial) or Data Analytics Very good knowledge of Data analytics tools Software knowledge


Familiarity with Agile and/or automation 

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We connect everything - people, process, data and things. We innovate everywhere to create fresh ideas and possibilities. We make a meaningful difference that will benefit everyone - our people, our customers and the world around us.

Our technology changes the way the world works, lives, plays and learns. But our edge doesn't come from technology. It comes from our people. We're looking for the kind of people who take smart risks, thrive in diverse environments, inspire their colleagues, and are committed to having an impact on the world. Whether you create technology solutions that redefine business or build connections that strengthen the community, you can make it happen at Cisco!

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