Pre-Sales Systems Engineer

  • Location:
    Pewaukee, Wisconsin, US
  • Additional Location(s)
    Milwaukee, WI; Madison, WI; Chicago, IL; Columbus, OH; Minneapolis, MN
  • Area of Interest
    Engineer - Pre Sales
  • Job Type
  • Technology Interest
    Cloud and Data Center, Networking, Service Provider
  • Job Id
What You’ll Do 
We have an exciting Systems Engineering role open on our Northeast Systems Engineering team! In this role, you will partner with our Account Manager in a pre-sales technical role, showcasing Cisco product solutions. Perform technical presentations for customers, partners and prospects. Set up demonstrations and explain features and benefits. Designing and configuring products to meet specific customer needs. Ability to learn quickly and stay current with the latest business and technology innovations in order to gain access to the broad palette of Cisco technologies and applications in multiple vertical markets. Assist with the development of formal sales plans and proposals for assigned opportunities. Actively participate as a specialist on assigned Virtual Team and provides consultative support in their area of specialization to other Systems Engineers.

Who You’ll Work With
One Winning Team Engagement - Effectively facilitating joint initiatives with cross-functional teams (Services, Customer Value Acceleration team, Capital, Partners, etc.) and strategically engaging cross functional resources to achieve their goals and hit their numbers. Superior Customer Relationships and Leading Innovation - Building strong customer relationships inside and outside of Service Provider Networking that challenge them to see their business differently. Building Winning Capability within Cisco - Focusing on collaboratively contributing to the long term success of Territory Service Providers and Cisco through the sharing of best practices and becoming engaged in mentorship activities. Consistently striving to improve and reinvent yourself.

Who You Are
The key performance traits for this role include:
• Go to Market Sales Model
You will know how to drive business outcomes /customer value selling. Engage line of business and gaining sponsorship. Joint development of strategic account plan. Business Disciplines - Create/maintain competitive heat maps and architecture/roadmaps, customer business reviews (CBRs) and relationship map. Address alignment to current Area and Theater priorities. Influence with tailored messages for high impact to any audience. Build and leverage vertical and architectural expertise. Implement Challenger Sales traits – Teach, Tailor, Take Control. Build cross-functional support for proposed solutions. Link architectural vision to account strategy.
• Driving Sales Achievement 
You will understand and achieve account, region, and operation sales objectives. Use architecture/solutions to grow adjacent opportunities. Have the willingness to take risks, make mistakes, and learn/recover/share. Change agent – constructively expressing need for innovation and change. You will have tenacity and follow-up. Demonstrate ability to generate an emotional impact with customers and urgency to realize benefits for executing on an opportunity with "why Cisco" message.
• Financial Acumen & Performance 
You will know how to analyze customer's financials to understand needs and opportunities. Assess consumption models needs per customer. Driving business planning and goal attainment. Researching/educating customer's industry or economic conditions which drive or create change in priorities
• One Winning Team Engagement 
You will effectively facilitate account planning across teams (Architectures, Services, CVA, Capital, Partners, etc.). Strategically engage cross functional resources to achieve their goals and hit their numbers. Time/resource management--handling multiple priorities and greater levels of responsibility. You will have presentation Skills, Workshop Facilitation, White boarding Skills, etc. Leadership (vision) and delegation (execution). Effectively use productivity resources (TSN, PSTS, AS) to maximize customer impact.
• Superior Customer Relationships and Leading Innovation 
You know how to build influence and establish customer relationships inside and outside of IT. Challenge customers to see their business differently. Ability to establish trust and credibility. Accessibility and responsiveness – organization and time management. Take initiative and demonstrate a customer focused, service first attitude
• Building Winning Capability within Cisco 
You know how to focus on collaboratively contributing to the long term success of Northeast region Service Provider Territory and Cisco. Sharing of best practices, case studies and win/loss stories. Mentor team members and receive mentoring. Consistently strive to improve and reinvent yourself. Lead by example – demonstrates excellence in thoughts, speech, action and attitude

Our requirements for this role: 
• 4+ years related experience in a fast-paced high technology environment
• Cisco product experience desirable
• Selling to Service Providers experience desirable
• Competitive product Pre-Sales experience
• BS/BA (EE/CS) or equivalent. CCIE certification desirable.
• In-depth knowledge of baseline SE skills and in-depth knowledge in more than one area of specialization.
• Strong operating experience in more than one of the following areas of specialization: Service Provider Routing technologies, Datacenter/Virtualization, Security
• Understanding and conversant about company, competitors, technologies, solutions, product strengths, weaknesses, opportunities and threats.
• Must be viewed as a leader by senior management, peers, customers and Cisco corporate organizations.
• Excellent written and verbal communication, listening, negotiation and presentation skills.
• Ability to participate as a team member and assume a leadership role for the team.
• Ability to understand complex technical and selling situations and the ability to solve the problem or solicit the required resources.
• Ability to travel 50%

Why Cisco
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns. We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco. 

We connect everything - people, process, data and things. We innovate everywhere to create fresh ideas and possibilities. We make a meaningful difference that will benefit everyone - our people, our customers and the world around us.

Our technology changes the way the world works, lives, plays and learns. But our edge doesn't come from technology. It comes from our people. We're looking for the kind of people who take smart risks, thrive in diverse environments, inspire their colleagues, and are committed to having an impact on the world. Whether you create technology solutions that redefine business or build connections that strengthen the community, you can make it happen at Cisco!