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  • AT&T
  • Brno CZE
  • 09/18/2017
To ensure any transition or transformation activity, for new and existing business is managed by accountability and best practice. Representing Service Assurance in pre and post sales activities and providing effective communication to key stakeholders. **Roles and Responsibilities:** • Pre-Sales re...  More Details
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  • AT&T
  • Bakersfield, CA United States
  • 09/18/2017
AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. With a network that covers 225 countries, including more than 120 million customers, we’d say we’re well on our ...  More Details
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  • AT&T
  • Brno CZE
  • 09/18/2017
Operation Manager managing teams of agents providing support for major international customers on a 7x24 basis (day and shift roles). **Roles and Responsibilities:** The primary responsibility of the Operation Manager is to ensure that the individual team members are able to function as an effective...  More Details
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  • AT&T
  • Columbia, MD United States
  • 09/18/2017
  • Customer Service
As part of a 24x7 Service Desk, performing the activities associated with the management of ticket queues to include prioritization of work and assignment to technical resources for resolution of end user concerns while ensuring service levels and objectives are met. Responsibilities include: + Moni...  More Details
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  • AT&T
  • Columbia, MD United States
  • 09/18/2017
The Queue Supervisor will lead the efforts to develop, document, implement, and drive the activities around managing and governing ITSM Processes in support of a large IT service contract and will conduct monitoring for process accuracies and improvement opportunities through the use of internal con...  More Details
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