LG Client Executive

  • Location:
    Seoul, Seoul-Teukbyeolsi, Republic Of Korea
  • Area of Interest
    Sales - Services, Solutions, Customer Success
  • Job Type
  • Technology Interest
    AI or Artificial Intelligence, Big Data, Analytics, Cloud and Data Center, Collaboration, Video, Internet of Everything, Networking, Security, Service Provider, Software Development, Testing, Wireless, Mobility
  • Job Id
What You'll Do
The Client Executive role is assigned to a strategic Cisco customer account to grow the relationship into a truly world-class partnership. This requires Cisco to approach the customer differently, with a long-term view, investment approach, and commitment to inspire and leverage all cross-functional Cisco teams. The return on this investment will be higher business growth, increased profitability, and improved customer satisfaction and intimacy.

The Client Executive is the single-point-of-contact for Cisco’s growth customers enabling Cisco to conduct business with that customer as a unified, highly coordinated entity. The Client Executive is responsible for and measured against the long term strategic value of the client relationship, and manages a cross-functional team of employees to achieve a defined set of short and long term objectives.

* Builds and maintains executive level relationships at client and Cisco on a global basis.
* Directs all sales processes and manages short term (annual) and long term (strategic) revenues for infrastructure and services, and channels strategy.
* Leads creation of and executes a coordinated and synergistic strategy to maintain and build wallet share, improve margins, productivity and bookings for the company.
* Determines the global coverage model for the client based on the selling strategy.
* Leads creation of and executes a coordinated and synergistic strategy to maintain and build wallet share, improve margins, productivity and bookings for the company.
* Determines the global coverage model for the client based on the selling strategy.
* Manages a cross-functional team of employees with diverse skill sets and representing diverse internal requirements to achieve the client strategy.
* Manages all direct and indirect expenses associated with the client to maximize account profitability and margins.
* Sets the pricing strategy for all Cisco products and services for the client account.
* Creates short and long term plans for the client based on research and deep understanding of business and technology trends.
* Provides professional leadership and coordination of all Cisco client-facing resources. 

Who You'll Work With

This position involves interaction with a variety of cross-functional organizations and provides a good opportunity to advance your career working with leading technologies delivering high-value solutions for strategic customers.

Who You Are

The Client Executive is the next generation customer leader at Cisco. The Client Executive functions as a manager for their customer relationship, managing the account holistically from an engagement, financial, personnel, and corporate perspective.

* Extensive background and understanding of product, service, and channels sales as well as service delivery at Cisco or comparable experience from another company.
* Successful leadership of large, complex sales teams at key accounts.
* Demonstrated clear team leadership in collaboration with cross-functional organizations.
* Successful sales and delivery of professional/managed services and Advanced Technologies at key customers.
* Demonstrated success in long term planning of resources, technology and account structure.
* Experience building actionable long and short term account plans based on a deep understanding of the impacts of business and technology trends.
* Proven ability to work closely with engineering development organizations to drive timely delivery of feature and functionality for their customer requirements.
* Enterprise industry experience strongly desired.
* At least 5 years experience managing a business or product/services sales account.
* Must have experience in business development and developing strategic account plans.
* Bachelor's degree or equivalent combination of education and experience.

Why Cisco
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We Are Cisco.

We connect everything - people, process, data and things. We innovate everywhere to create fresh ideas and possibilities. We make a meaningful difference that will benefit everyone - our people, our customers and the world around us.

Our technology changes the way the world works, lives, plays and learns. But our edge doesn't come from technology. It comes from our people. We're looking for the kind of people who take smart risks, thrive in diverse environments, inspire their colleagues, and are committed to having an impact on the world. Whether you create technology solutions that redefine business or build connections that strengthen the community, you can make it happen at Cisco!

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