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Lead, Customer Care Projects

AT&T


Location:
Gurgaon
Date:
12/13/2017
2017-12-132018-01-11
Job Code:
att4-6270038
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Job Details

Company AT&T

Job Title Lead, Customer Care Projects

Jobid att4-6270038

Location: Gurgaon, IND

Description Team manager role – handle Revenue assurance functions, front desk management team for sales requests, sales support activities, contracting support, cost/revenue linkage, lead efforts that impact P&L. Work with management team on companywide initiatives that have far reaching impacts.



**Roles and Responsibilities:**

Team manager role – handle Revenue assurance functions, front desk management team for sales requests, sales support activities, contracting support, cost/revenue linkage, lead efforts that impact P&L. Work with management team on companywide initiatives that have far reaching impacts.



**Key Competencies and Skills:**

Graduate/Post graduate from a good college/university, very good written and oral communication, have advance understanding of telecom business and the related updates in telecom world, is flexible to upgrade competence level on need basis and is comfortable handling sales team and customer too. Should have prior team handling experience and adept at handling expenses from a cost center standpoint. Work experience – 10-12+ years



**Education and Qualifications:**

Graduate/Post graduate from a good college/university, very good written and oral communication, have advance understanding of telecom business and the related updates in telecom world, is flexible to upgrade competence level on need basis and is comfortable handling sales team and customer too. Should have prior team handling experience and adept at handling expenses from a cost center standpoint. Work experience – 10-12+ years



**Additional Information:**

In addition to above, prior experience in similar role would be an added advantage. Management degree would be an added skill.



At AT&T, we’re bringing it all together. We deliver advanced mobile services, next-generation TV, high-speed internet and smart solutions for people and businesses. That’s why we’re investing to be the premier integrated communications company.

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