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Knowledge Management Specialist III (Government)


Columbia, MD
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Job Details

Company AT&T

Job Title Knowledge Management Specialist III (Government)

Jobid att4-5007118

Location: Columbia, MD, 21045, USA

Description Conducts activities related to the knowledge management processes, to include, but not limited to: content analysis, document management, data capture, portals, shared storage locations, workflow, collaboration, data warehousing, decision support, and information dissemination; planning to encompass the strategy, architecture and methodology for an enterprise modernization effort; selection, implementation, and measure of packaged solutions for enterprise modernization; and complete integration of applications with target data and defined processes.

+ Coordinates process improvement initiatives through the disciplined use of technology solutions, facilitates discussion of process alternatives in order to arrive at best practices, and coordinates the development and modification of new and existing content

+ Provides operational support to USCYBERCOM by conducting and overseeing data analysis in order to optimize search results and ensure proper categorization of content within USCYBERCOM

+ Provides strategic direction to business groups through initiative prioritization, integration, and resource application and ensures that policies and procedures align with the USCYBERCOM mission

+ Manages content that integrates information from departments and functions throughout the organization to facilitate easy access, sharing, and dissemination of information with internal business partners and external customers

+ Acts as an SME for Knowledge Management and its reporting capabilities, manages content and workflow, and educates front-end users on the use of the Knowledge Management System

+ Oversees reporting to support operations and prepares analysis and recommendations related to categorization of content and optimizing search results

+ Monitors solution benefits and key measures of success to ensure that ongoing benefits are realized (e.g., improved process consistency and faster onboarding of information)

+ Facilitates development of controls with business partners through streamlining processes and system automation, and prepares presentations for senior management to support recommended changes, new initiatives, or enhancements

Minimum 10 years of experience as a Knowledge Management Specialist

Minimum of Bachelor’s Degree in Information Management, or related discipline

Strong attention to detail and organizational skills. Excellent communications skills.

Required Clearance: Active TS/SCI w/ Poly

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

At AT&T, we’re bringing it all together. We deliver advanced mobile services, next-generation TV, high-speed internet and smart solutions for people and businesses. That’s why we’re investing to be the premier integrated communications company.

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