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Knowledge Management Specialist (Government)


Columbia, MD
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Job Details

Company AT&T

Job Title Knowledge Management Specialist (Government)

Jobid att4-4897899

Location: Columbia, MD, 21045, USA

Description + Provide knowledge management (KM) of DoD endpoint security solution (ESS)

+ Author, maintain and upload relevant content to include product pages updated with latest release information and test results

+ Provide and update the appropriate knowledge management portals used by the Government to ensure information provided to the DoD Enterprise is current

+ Knowledgeable of ESS tools and processes in order to support this function

+ Integrate information from departments and functions throughout the organization to facilitate easy access, sharing, and dissemination of information with internal business partners and external customers

+ Train and educate front-end users of the knowledge management tools

+ Develop reports as required to support operations, write knowledge content as required, and prepare presentations for senior management to support recommended changes, new initiatives or enhancements

+ Monitor solution benefits and key measures of success to ensure that ongoing benefits are realized, and facilitates development of controls with business partners through streamlining processes and system automation

+ Support all positions with appropriate analysis and backup materials

+ Collaborate across many business units to communicate complex concepts

Minimum 5 years of experience as a Knowledge Management Specialist.

+ Bachelor’s Degree in Information Management, or related discipline.

+ Strong attention to detail and organizational skills.

+ Excellent communications skills.

+ Minimum DOD 8140/DOD 8570 IAT Level II Certification.

+ Background in Microsoft Systems Security and configuration along with use and operation of HBSS

Desired Experience, Education, and Certifications:

Required Clearance: Active SECRET Ability to obtain Top Secret

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

At AT&T, we’re bringing it all together. We deliver advanced mobile services, next-generation TV, high-speed internet and smart solutions for people and businesses. That’s why we’re investing to be the premier integrated communications company.

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