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IT Support Engineer


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IT Support Engineer Apply now » Apply now Start apply with LinkedIn Start apply with Facebook Apply Now Start Please wait... Date: Oct 19, 2017 Location: Bucharest, B, RO Company: Ericsson ricsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, and more than 40 percent of the world's mobile traffic passes through Ericsson networks. We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees enhance their potential every day. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning and growth opportunities that allow you to acquire the knowledge and skills necessary to reach your career goals. Job Summary & Responsibilities · responsible for 2nd level support activities within Ericsson Global Services Center Romania; · area of responsibility: IT platforms in mobile telecommunications environment located in customer data centers · performs the regular operation and maintenance - corrective and prevention tasks - on the operating systems ( eg. Unix & Windows ), databases and application to ensure that the systems perform within the agreed service levels. · deals on o a daily basis with: system/hardware failures, hanged processes, scripts not having desired output due to connectivity errors or unexpected network changes, application errors, data flows troubleshooting etc. · creates new bash scripts, troubleshoots or adapts the ways of working in order to improve the functionality and the prevention activities. Requirements Minimum 3 years of experience for in the following areas: · IT systems, backup solutions, monitoring systems (e.g. Nagios, Veritas Backup) · Linux/Unix based and Windows administration · Basic networking and routing (CISCO courses represents an advantage) · Technical support environment, working with tickets, priorities, Service Level Agreements, on-call duty one week per month. Nice to have requirements: · Mobile telecommunication systems knowledge · Radio & Core network architecture knowledge · POSIX (bash, perl, SQL scripting, Windows batch scripting) · Database administration basic knowledge (Oracle, Sybase, MySQL, MS SQL, MS Access) · Knowledge of Network or Element Management Systems from various vendors like Huawei, Nokia-Alcatel, Ericsson, ZTE, HP · Administration or user experience with Performance Management Systems (data processing, parsing, database loading and export / visualization) Education · University degree (Polytechnics represents an advantage) · Technical certifications Others · Fluent English (spoken and written) · Good communication skills, both written and verbal · Availability for traveling abroad, occasionally · Ability to work within a global, remote workforce · Ability to work both independently and in a team environment. · Ability to work under pressure · Available for on-call duty *LI-RS2 Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics. Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development. Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information. Primary country and city: Romania (RO) || || Bucharest || Consulting&SysInt; IT; ProdMgt; R&D; SalesStratMkt&ComMgt; ServEng; SharedServ; Stud&YP; Supply&Log Req ID: 213383 Job Segment: Telecom, Telecommunications, Consulting, Database, Oracle, Technology

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