IoT BE QA Manager

  • Location:
    San Jose, California, US
  • Area of Interest
    Engineer - Software
  • Job Type
  • Technology Interest
    Internet of Everything
  • Job Id

The Business Entity

The Cisco IoT business group, formed from the post-acquisition integration of Cisco Jasper and Cisco IoT software and service businesses is a global leader in IoT. We have been delivering industry-shaping IoT solutions for more than a decade, from Control Center, the world’s leading IoT connectivity management platform, to the newest addition to our portfolio, Cisco Kinetic, an IoT platform that gives companies groundbreaking new ways to unlock the value of their IoT data. We have extensive opportunities in multiple market segments, connected car chief among them.  More than 50 of the world’s leading automotive brands use Control Center to manage their customers’ connected car experiences, including remote diagnostics, safety-security services, infotainment applications and multi-party business models.  And we continue to innovate to enable these companies to capitalize on the growth autonomous vehicles, and new applications such as car-sharing and transportation-as-a-service.

Job Roles and Responsibilities

Cisco is searching for an experienced QA Leader to work in a team developing world-class IoT products. There is an immediate need for a QA Leader to lead the team responsible for automation and testing of various products in Kinetic Suite. Kinetic Products are developed through Agile process and this role will be responsible for leading the test team strategy/architecture, test execution and integration of QA deliverables into overall DevOps model. This is a senior leadership role and requires strong understanding of quality engineering, test methodologies, and proven leadership skills.

The Cisco IoT business group is a major growth area for Cisco and provides great opportunities for learning, career development and advancement. In addition to learning about test engineering and the latest test methodologies, you will have the opportunity to get hands-on experience working with a variety of Cloud Scale Open source technologies and Cisco technologies in an environment that promotes learning and innovation. Also, you will have the opportunity to develop test automation and associated tools using the latest development technologies.

Responsibilities may include any of the following: 
- Qualified candidate must have working experience in building new software QA offerings with agility and urgency. 
- Participate in strategic planning and design sessions with Product Management, Product Development, Architecture, and Operation teams. 
- Business and Technology: A blend of understanding both Cisco technology and industry trends as well as a sound understanding of business. 
- Represent Test Team throughout product planning phase. 
- Work with development to ensure design for testability 
- Drive Test Engineering issues throughout the Agile process 
- Ensure lessons learned on released products are brought back into the application in future test plans and functional specs.
- Track and report on product progress. 
- Lead product bug scrubs, determining priorities and advocating quality. 
- Champion new initiatives to improve test process and overall product quality. 

Required Leadership Competencies: 
- Collaborate: Works with senior leaders across Kinetic Engineering Organization to develop high-level test strategies, and maximize results. 
- Learn: Builds team capabilities by giving staff the balance of autonomy and support needed to build business and technical skills. 
- Execute: Achieves business critical objectives and obtains exceptional business results measured against a combination of customer, technology, and quality metrics. 
- Accelerate: Develops the overall test strategy for the Kinetic team and plays a leadership role across Kinetic Business Entity. 
- Disrupt: Promotes innovation and change in order to improve the technology, operations, and test processes needed to execute on the strategy. 

Skills Required: 
- Requires experience in test engineering concepts and methodologies including test planning, test cases design, execution and automation. 
- Knowledge of Cloud technologies is a must. Experience in development, testing and deployment of Cloud SaaS services is a big plus.
- Leading the development of product level test automation strategy/architecture 
- Technical ability to apply new technology independently and to understand architectures 
- Independently make technical decisions that will affect software testing, quality, productivity and customer satisfaction 
- Be a strong advocate of software quality 
- Ability to quickly ramp up on new technologies outside of comfort zone

Minimum Qualifications

* Bachelor's degree in Computer Science or equivalent

* 10+ years' experience in software quality assurance or development

* Proven experience in overseeing test plan design and implementation

* Extensive Experience in test automation and continuous test and integration

* Experience in establishing defect management policy, process, and metrics.

* Experience in establishing product release management policy, process, and metrics.

* Experience in working in a global distributed organization and managing offshore teams.

* Excellent communication and collaboration skills

* Self-directed leader with a blend


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