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Installation Technician

AT&T


Location:
Richland, WA
Date:
02/19/2018
2018-02-192018-03-20
Job Code:
att4-6869348
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Job Details

Company AT&T

Job Title Installation Technician

Jobid att4-6869348

Location: Richland, WA, 99352, USA

Description As a DIRECTV Technician -
Installation, you will be responsible for providing our customers excellent
service through installing, troubleshooting, and upgrading satellite TV
systems.



**Essential Duties andResponsibilities include:**



+ Preparing for installations byreviewing installation orders, gathering equipment, supplies and tools andcoordinating schedules with customers.

+ Planning installations byevaluating location, locating access and laying-out equipment and wiringplan.

+ Establishing satellite TVsystems by installing equipment, running and pulling cable, programmingand calibrating equipment while adhering to codes, regulations andstandards.

+ Verifying satellite TV systemsfor correct functionality and optimal performance by testing equipment andconnections and identifying and correcting any issues.

+ Maintaining accurate recordsthrough documenting installations, services and repairs.

+ Maintaining and improvingservice and rapport with customers through listening to their descriptionsof problems, answering questions and resolving issues through diagnosing,troubleshooting, repairing, replacing and/or upgrading components.

+ Referring to schematics,manuals and manufacturer's instructions as needed.

+ Maintaining a safe workenvironment by following safe practices and adhering to safety policies.

+ Ensuring adequate supply levelsby inventorying stock, placing and verifying orders.

+ Updating and improving jobknowledge by participating in educational opportunities and readingtechnical publications.

+ Enhancing the organization'sreputation through personal accountability for accomplishing new anddifferent requests and always striving to add value.

+ Other duties as assigned.



+ Must possess a valid driver'slicense in the primary state of residence

+ Must be able to speak clearly,concisely, and to communicate effectively in a courteous and professionalmanner

+ Solid written communicationskills required

+ Must be able to work full time,up to and including six days a week; which may include nights, weekends,and holidays, as required

+ Must meet company hiringcriteria for pre-employment screening, including drug test, criminalbackground check, fitness for duty, and MVR check

+ Must be able to obtain allnecessary certifications, including SBCA, Service, SW iM, and Ka/Ku, asrequired

+ Working knowledge of MicrosoftOffice and inventory software systems preferred

+ SBCA and/or other industrycertifications preferred

+ Six months experience intelecommunications, electrical, construction, or related field preferred

+ Working knowledge of handheldelectronics, including smart phones, iPads, etc., preferred

+ Must be able to lift up to 80pounds and climb ladders up to 40 feet in length

+ Must be able to work in tightspaces, including attics and crawl spaces

+ Must be able to work outside inextreme weather conditions, including precipitation and temperaturevariations

+ Must be able to stand forextended periods of time

+ An essential duty of the positionof Technician is to install satellite dishes with the use of a ladder oncustomers ‘homes. The ladders used by DIRECTV have been rated by theAmerican National Standards Institute (ANSI) to hold a maximum totalweight (including tool belt and equipment) of 375 lbs. To allow for theweight of equipment an individual's weight cannot exceed 275 lbs.



*To perform this job successfully,
an individual must be able to perform each essential duty satisfactorily. The
qualifications and requirements listed are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.



At AT&T, we’re bringing it all together. We deliver advanced mobile services, next-generation TV, high-speed internet and smart solutions for people and businesses. That’s why we’re investing to be the premier integrated communications company.

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