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Enterprise Service Desk Specialist Mid (Government)

AT&T


Location:
New Orleans, LA
Date:
01/17/2018
2018-01-172018-02-15
Job Code:
att4-6415724
Categories:
  • Customer Service
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Job Details

Company AT&T

Job Title Enterprise Service Desk Specialist Mid (Government)

Jobid att4-6415724

Location: New Orleans, LA, 70181, USA

Description High school Diploma or General Equivalency Diploma (GED)



Under general supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology Services. 1 year experience in Information Technology required including at least 1 year of customer service experience in IT. Certified in accordance with DOD 8570.01-M Information Assurance Technician II.



IAT 2: Security Plus CE



Must be a US Citizen and possess a clearance



AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V



At AT&T, we’re bringing it all together. We deliver advanced mobile services, next-generation TV, high-speed internet and smart solutions for people and businesses. That’s why we’re investing to be the premier integrated communications company.

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