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Enterprise Service Desk Specialist Mid (Government) Camp Lejeune, NC

AT&T


Location:
Wilmington, NC
Date:
11/22/2017
2017-11-222017-12-21
Job Code:
att4-6105986
Categories:
  • Customer Service
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Job Details

Company AT&T

Job Title Enterprise Service Desk Specialist Mid (Government) Camp Lejeune, NC

Jobid att4-6105986

Location: Wilmington, NC, 28407, USA

Description **The physical location for this position is Camp Lejeune, NC.**



High school Diploma or General Equivalency Diploma (GED)



Under general supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology Services.. 1 year experience in Information Technology required including at least 1 year of customer service experience in IT. Certified in accordance with DOD 8570.01-M Information Assurance Technician II.



IAT 1: A+ Network+ SSCP



Must be a US Citizen and possess a clearance



AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V



At AT&T, we’re bringing it all together. We deliver advanced mobile services, next-generation TV, high-speed internet and smart solutions for people and businesses. That’s why we’re investing to be the premier integrated communications company.

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