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Enterprise Management System Engineer (Duluth)


Columbia, MD
Job Code:
  • Engineering
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Job Details

Company AT&T

Job Title Enterprise Management System Engineer (Duluth)

Jobid att4-6883452

Location: Columbia, MD, 21045, USA

Description Don't miss this opportunity to join
the company recognized by _Fortune_ magazine as the **_World's MostAdmired Telecommunications Company_** and ranked #4 on _DiversityInc's_
list of **_2011 Top_** **_50 Companies for Diversity._**

As the largest communications
company in the world, more than 120 million customers count on us every day to
deliver the wireless, Internet, data and advertising services that fuel their
businesses and connect them to their world. You will find yourself connecting
communications and technology with opportunities that will take you to places
you never imagined.

You don't have to be a tech whiz to join AT&T. It takes more than
technology to keep us ahead of the curve, and thanks to our teams of
legal/operations, marketing and finance whizzes, we do just that. Every day,
each works to ensure the success of the company while they advance their own

What does it take to join us? We
demand exceptional skills in your discipline and a real dedication to being the

After all, we're asked to keep AT&T profitable and on the cutting edge, and
at the same time, build on more than a century of innovation and success. We
are a world leader in communications and entertainment, and we plan to keep on

**JobDescription** :

Systems engineers will be
requested to participate in the process by which a new software
applications/components is created. Also, it’s their role to provide for the
customer’s needs, evaluate options, run appropriate models, integrate software
application into the current system model, launch the new applications and then
do follow-up to make sure it’s running properly from beginning to end.

Responsibilities Include:

·Engineering highly complex solutions across to
meet business requirements or enhance performance.

·Reviewing and recommending solution(s) to
management based on results of independent assessment of current and future
performance, stability, and systems management/life cycle issues.

·Providing escalated Tier-3 technical support
by investigating and resolving systems-related matters of significance.
(Note: This depends on Service Delivery Group)

·Developing and applying advanced methods,
theories and research techniques in the investigation and solution of complex
system requirements and problems.

·Developing training tools and architectural

·Managing operational tools team responsible
for monitoring the operational infrastructure, supporting asset and inventory
management, change and configuration management, problem and incident resolution,
availability and capacity management. (Ex., of Enterprise Management tools
include: ServiceNow, Solarwinds, HP Service Manager and Splunk.)

·Familiar with Software Development Lifecycle
support (SDLC) or SCRUM/AGILE methodology

·Retrieval of software requirements and
breaking those down into functional requirements to be distributed among team
members using ServiceNow.

·Ensuring service levels agreements and
objectives are met.

·Creating and implementing operations
improvements to meet established objectives across multiple facilities.

·Developing processes for leveraging and using
resources to meet customer needs.

·Developing and maintaining communications with
management and staff to ensure that service is delivered on time and within
budget or contractual obligations.

·Investigating and resolving matters of
significance as appropriate.

**Required Skills,Experience, and Education** : Twenty (20) years of experience as an
SE in programs and contracts of similar scope, type and complexity is
required. Demonstrated experience in planning and leading Systems Engineering
efforts is required. Bachelor’s degree in System Engineering, Computer
Science, Information Systems, Engineering Science, Engineering Management, or
related discipline from an accredited college or university is required. Five
(5) years of additional SE experience may be substituted for a Bachelor’s
degree. Experienced system engineer to
work with IT enterprise level system configuration and monitoring tools such
as HP Openview, Solarwinds, Splunk, Remedy, ServiceNow. SE will be asked to provide hands-on
application development, testing and deployment.

· **RequiredClearance:** Candidate must have a TS/SCI polygraph

At AT&T, we’re bringing it all together. We deliver advanced mobile services, next-generation TV, high-speed internet and smart solutions for people and businesses. That’s why we’re investing to be the premier integrated communications company.

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