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End User Computing and Communications Director


Santa Clara, CA
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Job Details

End User Computing and Communications Director Careers at Intel in Santa Clara, CA
Job ID: JR0052904
Job Category: Information Technology
Primary Location: Santa Clara, CA US
Other Locations: India, Bangalore;Israel, Kiryat-Gat;US, Arizona, Phoenix;US, California, Folsom;US, Oregon, Hillsboro
Job Type: Experienced Hire

End User Computing and Communications Director

Job Description

The leader for End-User Computing and Communications in the IT Infrastructure segment is responsible for delivering reliable computing and communication solutions to all Intel employees world-wide. The vision for the group is to improve the productivity of Intel employees and deliver solutions that are useful and easy to use. The successful candidate will lead a world-wide organization of about 350 employees who support over 140,000 client computers, 50,000 small form factor devices, and the Intel voice, data, and video communications infrastructure with best-in-class quality and cost. The annual expense budget in scope is $125M, and capital budget of $35M annually.Drives Intel-wide business transformation via CS/HR/BU leaders to evolve the way our 140K GB+BB employees work, and to make "Intel cool again".

Owns IT Strategy Key Initiative 6, to increase user productivity & experience for Intel employees - driving direction across IT segments & domains - and influencing CIO Staff & business leaders.

Responsible for delivering, securing, & maintaining all devices, OSs, email/messaging, unified communications, video, conferencing, etc. - including client computing lifecycle, and SW roadmap.

Manages worldwide operations that delivers PC refresh and Support for client computing incidents and problems - - with high visibility & impact to all levels of Intel mgt.

Responsible for maintaining large supplier relationships & setting the industry standard through supplier boards and industry forums.


Strong leadership, management communication, and presentation skills with experience managing relationships with internal business customers at an executive and senior/MCM management level.

Must know how to build and sustain strong performing teams and develop appropriately for bench strength Anticipates business climate, market/industry trends, and organizational needs, to provide direction and focus accordingly to set and meet evolving priorities.

Aligns and utilizes Intel internal partners and processes for end user and ecosystem value seen as industry leader and can represent Intel externally.

Expert influencer at highest levels of Intel, with strong leadership, management communication, and stakeholder management skills

Functional expertise of underlying business processes related to the delivery of the employee computing platforms and technical expertise of systems that support these processesProven

5+ year track record of successfully delivering large, complex enterprise hardware and software solution to a customer base of 100,000 people.

Experience with DevOps/Agile, Software as a Service SaaS, Business Process Architecture, Digital Transformation

10+ years senior management experience in large, cross-matrix, and geo-dispersed organizations

Degree in computer science, IT, or related field required, as well as business-related degree desired Education: BS/ 12+ Years, MS/ 8+ Years, PhD/ 6+ Years

Inside this Business Group

Intel's Information Technology Group (IT) designs, deploys and supports the information technology architecture and hardware/software applications for Intel. This includes the LAN, WAN, telephony, data centers, client PCs, backup and restore, and enterprise applications. IT is also responsible for e-Commerce development, data hosting and delivery of Web content and services.

Other Locations

India, Bangalore;Israel, Kiryat-Gat;US, Arizona, Phoenix;US, California, Folsom;US, Oregon, Hillsboro

Posting Statement. Intel prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Position of Trust. This role is a Position of Trust. Should you accept this position, you must consent to and pass an extended Background Investigation, which includes (subject to country law), extended education, SEC sanctions, and additional criminal and civil checks. For internals, this investigation may or may not be completed prior to starting the position. For additional questions, please contact your Talent Consultant.


As an electronics industry innovator and a leader in corporate responsibility, we look for ways to apply our technology to address global challenges while serving as a role model for how companies should operate.

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