Employee Success Manager

  • Location:
    San Francisco, California, US
  • Area of Interest
    Business Strategy and Operations
  • Job Type
  • Technology Interest
    Networking, Security
  • Job Id

Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco.

Who You'll work

Cisco Cloud Security Solutions are used by thousands of customers to protect their networks, users and cloud infrastructure.

Cisco Security - Cisco delivers intelligent cybersecurity for the real world, providing one of the industry's most comprehensive advanced threat protection portfolio that is integrated, pervasive, continuous and open. Cisco's threat-centric approach to security reduces complexity while providing unmatched visibility, continuous control and advanced threat protection across the entire attack continuum -- before, during and after an attack.

Who You Are

This role is responsible for Employee Success in Cloud Security's San Francisco office. You will drive our onboarding and training programs for the team and also lead key global cultural initiatives in an effort to unify the team. 

The Cloud Security Team is comprised of former acquisitions and we have a huge commitment to unifying the team in a people-centric way. Historically, each team has had dedicated resources to focus on culture as well as the nuts and bolts of ensuring our offices run smoothly. Now that we are growing the Cloud Security family, we want to align this team under a unified approach in what we view as Employee Success.

The Employee Success Team will be committed to both honoring our startup heritage and creating a unified Cloud Security culture as we move forward.


*Execute on vision for unified Cloud Security culture by implementing programs & initiatives in SFO, Waltham, or Vancouver office.
*Collaborate with cross-functional teams to understand communication needs, timelines and key milestones that support Cloud Security culture integration.
*Develop strong partnership with employees to promote internal brand and culture that attracts & retains first-class talent, excellence and a fun environment.
*Design and execute employee events that contribute to employee happiness as well as events that promote external brand awareness.
*Shepard employees through Cloud Security onboarding roadmap.
*Co-create and drive social responsibility plan to enable employees to give back to the community.
*Identify efficiencies or external resources to alleviate initiative impact on internal budget.
*Partner with stakeholders to co-create professional development plan for individual employees.
*Conduct employee stay interviews and exit interviews.
*Develop & facilitate new hire onboarding training that engages new employees and sets them up for success
*Promote employee development by managing coaching and training programs
*Act as a point of contact for general Cloud Security business unit inquiries

*4+ years of people strategy, business operations or HR experience
*Experience partnering collaboratively across complex, matrix organizations
*Demonstrated success managing multiple, simultaneous projects or programs
*Ability to make recommendations based on fact-based research and personal insight.

We connect everything - people, process, data and things. We innovate everywhere to create fresh ideas and possibilities. We make a meaningful difference that will benefit everyone - our people, our customers and the world around us.

Our technology changes the way the world works, lives, plays and learns. But our edge doesn't come from technology. It comes from our people. We're looking for the kind of people who take smart risks, thrive in diverse environments, inspire their colleagues, and are committed to having an impact on the world. Whether you create technology solutions that redefine business or build connections that strengthen the community, you can make it happen at Cisco!

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