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Data Analyst Lead - (Duluth)


Columbia, MD
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Job Details

Company AT&T

Job Title Data Analyst Lead - (Duluth)

Jobid att4-6357448

Location: Columbia, MD, 21045, USA

Description Don't miss this opportunity to join
the company recognized by _Fortune_ magazine as the **_World's MostAdmired Telecommunications Company_** and ranked #4 on _DiversityInc's_
list of **_2011 Top_** **_50 Companies for Diversity._**

As the largest communications
company in the world, more than 120 million customers count on us every day to
deliver the wireless, Internet, data and advertising services that fuel their
businesses and connect them to their world. You will find yourself connecting
communications and technology with opportunities that will take you to places
you never imagined.

You don't have to be a tech whiz to join AT&T. It takes more than
technology to keep us ahead of the curve, and thanks to our teams of
legal/operations, marketing and finance whizzes, we do just that. Every day,
each works to ensure the success of the company while they advance their own

What does it take to join us? We
demand exceptional skills in your discipline and a real dedication to being the

After all, we're asked to keep AT&T profitable and on the cutting edge, and
at the same time, build on more than a century of innovation and success. We
are a world leader in communications and entertainment, and we plan to keep on

The Lead Data Analyst will understand
IT service related data on a large IT service contract, turn raw data into
information, information into knowledge and knowledge into wisdom for
meaningful business decisions.Uses
enterprise management and reporting tools to identify service performance,
performance trends and discover opportunities for improvements in IT service
processes and workflow.

Responsibilities include:

1.Maintaining a deep understanding of the
data that drives IT services

2.Creating and maintaining views into
data sets to provide visualization of data analysis

3.Leading process benchmarking to ensure
fit for purpose and best in class process delivery / execution

4.Working with engineering on technical
solution benchmarking to identify opportunities for solution improvement

5.Working with operational and
engineering organizations to identify Continual Service Improvement (CSI)

6.Preparing daily/period reports and
dashboards to communicate outcomes of data analyst activities

**RequiredSkills, Experience, and Education** :

Shall have nineteen
(19) years that can be a combination of experience as a data analyst and/or
education. A master’s degree is equivalent to 6 years of experience, a
bachelor’s degree is equivalent to 4 years of experience and an associate’s
degree is equivalent to 2 years of experience. The degree must be in Computer
Science, Information Assurance, Information Security System Engineering, or
related discipline from an accredited college or university. The ability to
communicate clearly both verbally and in writing are needed. Should be capable
of setting priorities and moving several tasks forward simultaneously.

**RequiredClearance:** Candidate
must have a TS/SCI polygraph clearance.

At AT&T, we’re bringing it all together. We deliver advanced mobile services, next-generation TV, high-speed internet and smart solutions for people and businesses. That’s why we’re investing to be the premier integrated communications company.

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