Data Analyst / Business Analyst - Stealthwatch

  • Location:
    Alpharetta, Georgia, US
  • Area of Interest
    Business Strategy and Operations
  • Job Type
  • Technology Interest
  • Job Id

Data Analyst/Business Analyst

What You'll Do

You will work on a flexible team that supports our internal organization through analytics, project management, and systems management.

You will play a crucial role in developing and automating our analytics and reporting packages for our Customer Success organization. You'll help identify trends, gaps, and opportunities using data. You will help expand our reporting and also work on data-focused projects to take our insights to the next level. You will build dashboards in Tableau for our various teams. You may work on Customer Success initiatives that may not directly relate to analytics.

Who You'll Work With

Our Customer Success group has a long history of delivering outcomes beyond our customer’s expectations. Our organization is rapidly growing because of the positive impact we’ve had on both our customers and our colleagues throughout the organization business. This is a great opportunity to join a fast-growing team that is central to the success of our customers.

Who You Are

You are passionate about data, sharing knowledge, and continuous improvement. You are good at figuring out what makes each of our teams successful and developing solutions to help our teams measure success. You have experience in building dashboards, presenting data, and automating reporting. You can easily learn how systems, people, and process work together.

Flexibility is key in this position. Our team has a diverse set of responsibilities, so being able to prioritize and adjust to an ever changing environment is a must. While your main focus will be centered around analytics, be prepared to assist with various projects as needed.

You are a problem solver. You are open minded. You like to have fun at work.

Our minimum requirements for this role are:

  • You must be able to come into Alpharetta, GA - USA office. 
  • Minimum of 3 years experience in data analytics
  •  You can transform, slice, dice, and present data in Excel
  •  You have experience creating dashboards in Tableau.
  • Creative problem-solver with great attention to detail
  • Proactive and results-oriented, with strong prioritization skills
  • Excellent verbal and written communication skills
  • Demonstrated experience with in analytics, automation, and dashboarding.
  • Proven experience working on projects

Desired Requirements:

  • 5+ years in an analytics focused role
  • Experience in Python and/or R
  • 3+ Years - Experience with automating data transformations and visualizations through programming and/or dashboarding systems.
  • Project Management experience
  • SQL query experience

Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We connect everything - people, process, data and things. We innovate everywhere to create fresh ideas and possibilities. We make a meaningful difference that will benefit everyone - our people, our customers and the world around us.

Our technology changes the way the world works, lives, plays and learns. But our edge doesn't come from technology. It comes from our people. We're looking for the kind of people who take smart risks, thrive in diverse environments, inspire their colleagues, and are committed to having an impact on the world. Whether you create technology solutions that redefine business or build connections that strengthen the community, you can make it happen at Cisco!