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Customer Service Representative I

AT&T


Location:
Davenport, IA
Date:
09/18/2017
2017-09-182017-10-17
Job Code:
att4-5686847
Categories:
  • Customer Service
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Job Details

Company AT&T

Job Title Customer Service Representative I

Jobid att4-5686847

Location: Davenport, IA, 52804, USA

Description Do you like helping people get the most out of the technology they love? Is being part of an award winning team that passionately cares about customers and delivers best-in-class service important to you? Then you’ll love being a member of our customer service community. Our call center representatives are the front line of our company, offering solutions, identifying opportunities and serving millions of customers – one at a time.



What does it take to handle customer questions and concerns? Courtesy, professionalism and product knowledge. The goal? Help customers and provide them with solutions. We’ll get you started by providing on-the-job training and resources. On our team, you’ll be an important part of shaping our customer experience – from setting up new accounts, to answering questions and actively listening for opportunities to expand and deliver great services.



Bottom line? When our customers think of AT&T, they’ll think of you.



What’s in it for you?



**Start with the paycheck: Customer Service Representatives start between $10.98 and $16.09 per hour...then, you will have the opportunity to receive an increase after only 6 months!**



Add a full benefits package, including medical, dental, vision, 401(k), tuition reimbursement, paid time off, and work/life resources.



Plus a 50% off your AT&T wireless service and discounts on other AT&T products and services.



Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services and promotions.



If you’re 18 years or older, let’s talk.



Click here to learn more about this job from AT&T employees! at http://inside.att.jobs/customer-service-at-att



**Start here, go anywhere! Hear from call center employees who advanced to other career opportunities within our company.** at http://connect.att.jobs/article/att-call-center-careers



**PHYSICAL REQUIREMENTS**



No physical requirements.



**BASIC QUALIFICATIONS**



**SPECIAL JOB REQUIREMENTS:**



•Specific job assignments may require day, evening, weekend or holiday hours. Occasional overtime may be required.



•May be required to work at other store locations.



**TRAINING**



•Classroom training.



•On-the-job training.



Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.



Click here to learn more about this job from AT&T employees! at http://inside.att.jobs/customer-service-at-att



At AT&T, we’re bringing it all together. We deliver advanced mobile services, next-generation TV, high-speed internet and smart solutions for people and businesses. That’s why we’re investing to be the premier integrated communications company.

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