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  • AT&T
  • Usa-shi Japan
  • 06/28/2017
  • Customer Service
Directs and manages a team of Technical Customer Care Agents in a Consumer Call Center (U-verse). We have a passion for technology which is all about making it simpler for people to live, work and play. Our service should be the same. This is where you come in. We have an expanding customer care tea...  More Details
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  • AT&T
  • Mexico City MEX
  • 06/28/2017
  • Customer Service
Works in support of Call Center Operation, as member of the WFM Management Team **Roles and Responsibilities:** : 3 years in administrative capacity Call center Oversee WFM processes that are facilitated by other members of team of which does not have supervisory responsibilities. Assist in the faci...  More Details
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  • AT&T
  • Mexico City MEX
  • 06/28/2017
  • Customer Service
2 years of experience in Call center Assists in the administrative responsibilities for the Shared Service call centers. Potential shift work across Call Center operational window in support of Intraday Operations, Payroll Administration, Attendance Reporting and Real Time Monitoring of available re...  More Details
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  • AT&T
  • Monterrey MEX
  • 06/28/2017
  • Customer Service
Level 2-3 on-site @ customer Datacenter in Monterrey, NL for the support and management of the routing, switching, load balancing, DHCP, DNS, infrastructure for a major financial customer in Mexico. Perform daily datacenter operation activities (Troubleshoot Tier 2-3 incidents, equipment configurati...  More Details
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  • AT&T
  • 06/28/2017
  • Customer Service
Level 2-3 on-site @ customer Datacenter in Queretaro for the support and management of the routing, switching, load balancing, DHCP, DNS, infrastructure for a major financial customer in Mexico. Perform daily datacenter operation activities (Troubleshoot Tier 2-3 incidents, equipment configuration, ...  More Details
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