Collaboration Business Analyst

  • Location:
    San Jose, California, US
  • Area of Interest
    Business Strategy and Operations
  • Job Type
  • Technology Interest
    Collaboration, Video
  • Job Id

What You'll Do

You will be part of the Collaboration Analytics team within the Strategy, Planning and Operations Team. You will working on the next generation business models and accelerating the evolution of sales through analytics capabilities. As a Business Analyst, your role will provide business insights to cross-functional Sales stakeholders to collectively create Collaboration Sales Go To Market and Route to Market strategies. 

The overall Analytics team charter is to provide business expertise, analysis and data-driven recommendations that help our field sell, and scale our collaboration portfolio through high-touch sales, routes to market, and enablement programs that are easy for the field and our partners to use. We believe in collaborating closely with other Cisco Analytics teams to utilize their expertise and scale our overall knowledge of the business. This is an opportunity to join an amazing team whose culture is about learning, collaborating, encouraging and supporting each other to be as successful as they can be together! We work hard, play hard! In the analytics world, we're about increasing the accuracy of sales execution, aligning tightly with the business and making an impact that makes a concrete difference to our Customers, our Partners, the Field and our bottom line.

In this role, you will:

·       Utilize your Analyzes skills and business knowledge to analyze key data to explain historical, current and future business performance, define business opportunities and explain the outcome and recommendations to business stakeholders.

·       Collect, manipulate and analyze data, communicate insights in an easy to understand, meaningful manner, enabling stakeholders to see analytics presented visually.

·       Engage and collaborate with business stakeholders to understand business reporting objectives and requirements.

·       Cross functional collaboration with other Cisco analytics teams to access, gather and combine different data sources as needed to meet business analysis requirements.

·       Develop directly and / or work with 3rd party Tableau development resources to create, host and maintain dashboards that help the Collaboration team run the business, identify areas for focus and provide knowledge of how to drive improvement.

·       Help the Collaboration Sales Analytics Team use data science and predictive statistical analytics to understand key business levers to reach desired business outcomes, and provide actionable understanding of how to achieve them.

·       Drive the team towards operational excellence and innovate continuous improvement of Analytics methodologies, tools, models to drive efficiency.

·       Prioritize analytics projects, establish realistic time to completion, costs and resource estimates, and help manage to those goals, delivering.

·       Help define and execute the Collaboration Sales Analytics team's long-term data and dashboard strategy and understand which data sources, analytics models and reporting tools will best meet the team's and stakeholders' needs.

Who You'll Work With

In this exciting role, you will work with a variety of stakeholders across the Sales organization.  


Who You Are

Minimum Qualifications

·       Bachelor’s degree or equivalent, plus 3-5+ years of experience

·       Ability to communicate clearly to broad audiences

·       Formal background and experience in Statistics

·       Proficiency in R for statistical modeling and data analysis

·       Proficiency in SQL for data analysis

·       Curiosity about data and ability to apply critical thinking and common sense in data analysis

·       Hands-on experience with SQL, dashboarding and reporting, involving datasets and multiple data sources

·       Active and fast learner

·       Detail oriented

Desired Skills

·       Highly analytical, with a track record of being a strong problem solver; capable of translating data into meaningful analysis and insights

·       Proven track record of project management and organizational skills, with an ability to initiate, prioritize, and execute complex, cross-functional projects with minimal guidance across businesses and leadership levels

·       Power BI, RDMS (Relational database management systems)

·       Tableau development and visualization experience welcomed

·       Self-starter

About Cisco 

The Internet of Everything is a phenomenon driving new opportunities for Cisco and it's transforming our customers' businesses worldwide. We are pioneers and have been since the early days of connectivity. Today, we are building teams that are expanding our technology solutions in the mobile, cloud, security, IT, and big data spaces, including software and consulting services. As Cisco delivers the network that powers the Internet, we are connecting the unconnected. Imagine creating unprecedented disruption. Your revolutionary ideas will impact everything from retail, healthcare, and entertainment, to public and private sectors, and far beyond. Collaborate with like-minded innovators in a fun and flexible culture that has earned Cisco global recognition as a Great Place To Work. With roughly 10 billion connected things in the world now and over 50 billion estimated in the future, your career has exponential possibilities at Cisco.

We connect everything - people, process, data and things. We innovate everywhere to create fresh ideas and possibilities. We make a meaningful difference that will benefit everyone - our people, our customers and the world around us.

Our technology changes the way the world works, lives, plays and learns. But our edge doesn't come from technology. It comes from our people. We're looking for the kind of people who take smart risks, thrive in diverse environments, inspire their colleagues, and are committed to having an impact on the world. Whether you create technology solutions that redefine business or build connections that strengthen the community, you can make it happen at Cisco!

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