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Client Solutions Executive 3 (Government)


Vienna, VA
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Job Details

Company AT&T

Job Title Client Solutions Executive 3 (Government)

Jobid att4-5176622

Location: Vienna, VA, 22180, USA

Description As a direct sales position, this role generates existing and/or new sales to customers for delivery of AT&T products/services/systems and solutions to solve customers’ strategic mission and business priorities.

Key Roles and Responsibilities:

+ Primarily on customer’s premises, generates existing and/or new sales for delivery of solutions that meet a wide variety of customer needs for AT&T products/ services /systems/ solutions. With the assistance of support resources, identifies sales opportunities solutions for customers.

+ Builds and maintains a network of colleagues and customers to share information and obtain prospects.

+ Initiates customer contacts/visits with existing and prospective customers. Represents the company to the account and the account to the company in all sales oriented activities.

+ Develops new accounts and maintaining and growing existing accounts. Establishes and maintains productive long-term networks and relationships with customers.

+ Observes and participates in presenting products and services that can benefit customer’s needs.

+ Demonstrates and maintains complete extensive knowledge of the organizations entire product and service line.

+ Partners with clients to understand business needs, issues, strategies and priorities to deliver value-added business solutions.

+ Develops responses to Request for Information and Request for Proposals. Utilizes consultative selling skills to close sales within assigned accounts.

+ Sells in accordance with company policy, procedures and culture.

+ Identify key trends and customer needs and leverage industry knowledge and applications to find and close opportunities.

+ Anticipates the customer’s needs and provides solutions.

+ Responds to customers interpersonal and business needs and ensure customer satisfaction.

+ Owns the account relationship and is responsible for meeting revenue objectives.

+ Demonstrates sustained record of sales achievement.

+ Effectively influences customers and diffuses potential problems.

+ Assists management in devising direct sales plans and strategies.

+ Develops strategic initiatives to grow and retain the revenue stream of assigned complex accounts while ensuring customer satisfaction.

+ Supports the sales team through coaching or mentoring.

+ Assists less experienced peers.

+ Act as team lead when presenting products/services to existing or prospective customers.

+ Establishes and maintains influential relationships at all levels.

+ Works on highly complex projects with considerable latitude.

+ Responsible for weekly and monthly reporting and forecasting

Required Qualifications:

• Valid driver's license with satisfactory driving record• Current auto insurance

• Reliable vehicle per transportation needs of market.


+ Business Degree or equivalent.

+ 5 plus years’ successful sales and account management experience, with a proven record of accomplishment in meeting quota.

+ Strong Wireline and Wireless product technical knowledge preferred.

+ Excellent verbal, written, presentation and interpersonal skills.

+ Good organizational skills, strong negotiation skills, confident and aggressively seeks new business.

+ Flexible team-oriented individual.

+ Decision making and problem solving capabilities.

+ Ability to present professional image of self and Company.

+ Experience in handling customer inquiries.

+ Experience with both Commercial and Federal Government customers and contracts.

+ Ability to handle difficult customers professionally

+ Ability to use Microsoft suite as well as other computer software packages as required .

+ Ability to travel. Principal Functional Skills / Competencies associated with this Title:

+ Account Management

+ Business and Financial Acumen

+ Competitive Differentiation

+ Consultative Selling

+ Customer-Centric Solution Development

+ Industry Knowledge

+ Operational Excellence

+ Prospecting

+ Solution Integration Expertise

+ Technology Expertise

+ Territory / Module Management

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

At AT&T, we’re bringing it all together. We deliver advanced mobile services, next-generation TV, high-speed internet and smart solutions for people and businesses. That’s why we’re investing to be the premier integrated communications company.

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