Candidate Experience Coordinator

  • Location:
    Dalian, Liaoning, China
  • Area of Interest
    Administrative and Business Support
  • Job Type
  • Technology Interest
  • Job Id
What You'll Do
The Candidate Experience Coordinator plays a pivotal role in recruiting top talent to Cisco. Coordinators are where the world-class candidate experience begins. In this role you would take ownership of the initial steps of the interview and hiring process, to include coordinating and scheduling in-person or virtual candidate interviews – managing a large volume of communication (email, voicemail and telephone calls) to make that happen. You would arrange candidate travel and process travel expense reimbursements. You’d also partner with recruiters to quickly and accurately get offers approved, created, delivered, and returned. As a Candidate Experience Coordinator you would initiate and track completion of background checks, rehire screening, and/or immigration processing, then you’d assist new hires in getting all required employment documentation returned. Finally, to make each candidate’s first day a success, you would liaise with hiring managers to ensure equipment and work space are ready in time. At the heart of a successful candidate experience is an effective partnership between you as the coordinator and the recruiter you work with.

Who You'll Work With
Global Staffing Administration (GSA) is the gateway for all who begin a career at Cisco. We engineer each candidate’s earliest experiences with Cisco by facilitating job interviews, new hire coordination, offers, and onboarding to ensure an exceptional experience and legal compliance in hiring. Our mission is to enable Cisco to acquire world-class talent by delivering an EXCEPTIONAL hiring experience

Who You Are
You care about the experience of each candidate. To ensure each candidate receives the red carpet treatment YOU:
• Have a natural, customer-oriented mentality; this means an articulate and helpful communication style, detail orientation, and being highly responsive to stakeholders
• Are exceptionally organized, personable, and seamlessly manage multiple work priorities in a fast-paced environment to meet tight deadlines … and you make it look easy.
• Are passionate about people, which you continually demonstrate by identifying new ways to improve your candidates’ experience.
• Have outstanding interpersonal & relationship management skills; you are a "people person" and shine in a team setting
• Thrive on change; demonstrating the flexibility to re-prioritize and adapt quickly when needed.
• Maintain a high level of confidentiality by keeping sensitive information secure.
• Ambitiously take on new assignments to support your team.

Minimum Qualifications
• Bachelor's degree with above 2 years of related experience in customer/client support
• Proficiency with Microsoft Applications (Outlook, Excel, etc.) and able to learn new systems and tools
• English language fluency required, Korean and Japanese fluency is a plus
• Flexibility in work schedule may be requested

Why Cisco
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We Are Cisco.

We connect everything - people, process, data and things. We innovate everywhere to create fresh ideas and possibilities. We make a meaningful difference that will benefit everyone - our people, our customers and the world around us.

Our technology changes the way the world works, lives, plays and learns. But our edge doesn't come from technology. It comes from our people. We're looking for the kind of people who take smart risks, thrive in diverse environments, inspire their colleagues, and are committed to having an impact on the world. Whether you create technology solutions that redefine business or build connections that strengthen the community, you can make it happen at Cisco!

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