Business Operation Manager

  • Location:
    Bangalore, Karnataka, India
  • Area of Interest
  • Job Type
  • Technology Interest
  • Job Id

What you’ll do

Job Title: Business Operation Manager (APAC and EMEA) Accounts Payable

Responsible for handling APAC and EMEA Operation

Managing the outsourced terms and should be well versed with KPI, SLA and OLA

Developing, maintaining and managing goals and services

Facilitates open and effective communication intra and cross department 

Person should be having good exposure of handling APAC and EMEA operations

Maintaining and establishing relationship with Finance, Procurement and other key business functions

Leading and creating metrics for theaters to increase CSAT

Review the DTPs, ensure high standard on control and compliance

Managing all operational issue escalations and resolution

Person should be responsible to creating strong Governance model

Person should be monitoring the control and compliance for APAC and EMEA

Person should have worked on Oracle platform and have good reporting skills

Person should create strong environment of ONE TEAM culture within team


Who you’ll work with

Operations Resource Type: FT GR09 Job Description: This role is responsible for the global operations for in-scope services for the A/P operation in Global Shared Services. This position is primarily located in Cisco’s campus in Bangalore, India.

What You Are

9 to 10 years of operations experience

2 years’ experience in managing teams

Partner with other to resolve business challenges

Compliance and Audit experience

Bachelor degree

Excellent verbal & written communication skills


Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We connect everything - people, process, data and things. We innovate everywhere to create fresh ideas and possibilities. We make a meaningful difference that will benefit everyone - our people, our customers and the world around us.

Our technology changes the way the world works, lives, plays and learns. But our edge doesn't come from technology. It comes from our people. We're looking for the kind of people who take smart risks, thrive in diverse environments, inspire their colleagues, and are committed to having an impact on the world. Whether you create technology solutions that redefine business or build connections that strengthen the community, you can make it happen at Cisco!

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