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Broadcast IP/Security Engineer

Ericsson


Date:
11/20/2017
2017-11-202017-12-19
Categories:
  • Engineering
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Job Details

Broadcast IP/Security Engineer Apply now » Apply now Start apply with LinkedIn Start apply with Facebook Apply Now Start Please wait... Date: Nov 15, 2017 Location: Bucharest, B, RO Company: Ericsson WAN Engineer Ericsson Broadcast and Media Services Business Line Broadcast and Media Services (EBMS) is an organization within Business Unit Global Services, which has more than 2500 employees, based in UK, France, Netherlands, Sweden, Finland, Germany, Spain and Australia. We connect the world’s content to audiences everywhere, through an agile, innovative and flexible technology infrastructure with world class operating models. We operate in TV markets all over the world and with some of the strongest brands in the industry. We work with both public service broadcasters and major commercial clients including the BBC, NBC, ITV, C4, Canal+, and many clients in France, Germany, Belgium, the Netherlands, Russia and China among others. We work with local market channels, pan-European channels, global channels and every combination in between and we understand the complexities of each. Position Summary The Infrastructure Network & Security Team is responsible for designing, delivering, maintaining and supporting the Networks and Security Infrastructure for EBMS globally. You will be reporting to the UK Network & Security Manager within the Infrastructure Team in the EBMS MM&P (Media Management and Playout) Service Area. You will develop strong relationships with colleagues in the Infrastructure team, other technical specialists, and the operational support teams. You are expected to perform more in-depth troubleshooting. Tracing issues to a system or service, which is not performing as expected. Using your knowledge of this system to attempt to resolve the issue. In addition to this, the L2 team can be provide the data and information other technical teams need, to resolve wider issues. Proactive tasks • Documentation of recurring issues and associated resolutions, to be handed to the L1 team • Create problem tickets for recurring issues • Chase change approvals to meet with GN&S SLAs • Produce regular availability and capacity reports for the EBMS network • Manage supplier tickets through to resolution, ensuring proper response times are adhered to and escalating (internally and externally) as needed • Consolidate and standardize connectivity solutions towards fewer better managed suppliers and circuits. • Ensure that capacity across the company is being used efficiently and reduce duplication of circuits between destinations. • Prepare reports and keep diagrams up to date, define rate cards and cost models with SDM • Define and implement an interconnection strategy with global internet exchanges, CDNs, key suppliers and partners. Reactive tasks • Review the work and timeframe of tickets coming from the L1 team, prior to the ticket being escalated to L2 and prioritise accordingly • Use technology expertise and privileged access to perform advanced troubleshooting of network systems • Capture and gather data from the network to assist with troubleshooting activities of Networks and the wider infrastructure teams. • Capture and record configuration information from network devices, to aid in troubleshooting and to assist L3 Support staff in root cause analysis. • Investigate and communicate outage impact to service managers and the wider GN&S team • Ensure information is accurate and informative, liaising with users where needed • Ensure information for change tickets is accurate and conforms to Global Networks and Security templates • Carry out complex changes produced in conjunction with Level 3 engineers and Network Architects. Experience & Knowledge The post-holder must have substantial experience/knowledge in each of the following areas: • Detailed understanding of the OSI Networking Model, Physical, Data Link, Network Layers and Transport; • Very good knowledge of the Session, Presentation and Application layers • Advanced knowledge of Layer 2 protocols (802.1q, 802.1s, 802.1w, 802.1x etc.) • Advance knowledge and ability to configure VRF Network Topology • Advance knowledge and ability to configure Quality of Service (QoS) Controls, RSVP, TCP/IP, UDP, • Advanced knowledge of Layer 3 protocols (OSPF, OSPF, BGP, etc.) • Advanced knowledge of LAN/WAN circuit types and carrier technologies (Ethernet 1G, 10G, 100G, SONET, DWDM etc.) • Experience with Junos CLI • Experience with the configuration and deployment of enterprise switching platforms (Juniper EX4200, EX4300, QFX5100) • Fundamental knowledge of MPLS services & protocols (L2/L3 VPN, LDP, RSVP, etc.) • Fundamental knowledge of Multiprotocol BGP • Ability to support extensively Network Protocol Troubleshooting • Detailed understanding of the Juniper MX Series 3D Universal Edge Routers • Working knowledge of UNIX and Linux operating systems. • Experience and understanding of Multicast especially NG-Multicast routing using MP-BGP Person Specification The post holder should exhibit: • A clear ability to multi-task in a complex dynamic environment with regularly changing priorities • A strong belief in and commitment to structured and formalised approaches to documentation • Deep understanding of customer service with the ability to view systems in terms of service provision rather than discrete technical components, and should see technology as a business enabler • Strong ownership and sense of responsibility • An understanding that the role of a technical specialist will occasionally require the flexibility to work out-of-hours and take ownership of service affecting issues until a satisfactory resolution is reached • A commitment to knowledge sharing, cross skilling and a general appreciation of the need to eliminate single points of failure and enhance systems to the point of “zero effort maintenance” • An ability to take an evidence-based approach to problems and developments, gather data and demonstrate how proposed solutions will provide optimal outcomes • High levels of persuasion, persistence and determination, as well as the ability to influence and negotiate with people and present ideas and issues with authority and evidence • Understanding and appreciation of a formalised service management approach (ITIL for example), including an understanding of incident, problem and change management • A very high standard of written and spoken English to help facilitate all the above. Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics. Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development. Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information. Primary country and city: Romania (RO) || || Bucharest || Consulting&SysInt; IT; ProdMgt; R&D; SalesStratMkt&ComMgt; ServEng; SharedServ; Stud&YP; Supply&Log Job details: 2nd Level Operations Job Stage 06 Job Segment: Consulting, Engineer, Network Security, Linux, Security, Technology, Engineering Apply now » Apply now Start apply with LinkedIn Start apply with Facebook Apply Now Start Please wait... Find similar jobs: Product Manager and Project Manager Jobs, Information Technology (IT) Jobs, Engineering and Software Developer Jobs, Corporate Shared Services Jobs, Consulting and Systems Integration Jobs

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