1213534 - Business Development Manager, GSP Advanced Services

  • Location:
    San Jose, California, US
  • Additional Location(s)
    West coast
  • Area of Interest
    Business Development
  • Job Type
    Professional
  • Technology Interest
    Service Provider
  • Job Id
    1213534
New

What You'll Do

In this critical role, you will have the charter to grow Cisco’s Advanced Services business within an assigned geography addressing Global Service Provider accounts. You will need to understand the customer network and install base, understand the gaps and challenges of the customers' business and be able to convert those challenges into viable Services business outcomes. A consultative approach, the ability to listen, and working cross functionally with sales, members of technology Centers of Excellence and Services Delivery are important and necessary at all times. There will be opportunities for you to be involved in strategic initiatives that are driven by Cisco from a broader perspective. These initiatives are typically forward-looking from a strategy perspective and your knowledge of market transitions, technology transitions and customer consumption models are key elements that will contribute towards creation of new business streams for Advanced Services.

Other responsibilities include:

  • 40% of your time will be spent supporting the Level Of Effort (LOE), with the technology Center of Excellence which would be directly based on customer interactions and requirements gathering. The responsibility of crafting proposals rests with the BDM, however you will have the support of backend resources to fulfill such needs as long as proper oversight is provided at all times.
  • 50% of your time will be spent driving sales, customer interactions and value propositions for deal structuring. These activities are realized through tight interlocks with the extended sales and delivery teams embedded within the accounts.
  • 10% of your time will be spent providing forecast cadence in terms of opportunities, so priorities and involvement is aligned to business goals.

Who You'll Work With

The team consists of highly technical individuals with command in one or more technologies like Mobility / PCRF, Routing and Switching, Video, Software, Analytics, DevOps, Security, and Datacenter to name a few. You will work alongside the sales teams to drive new Advanced Services adoption within our Global Service Provider customers. The team is a critical bridge between customer requirements gathering (Sales) working alongside with dedicated System Integration Architects (SIA) and System Delivery organizations to ensure that proposals meet customer requirements and Cisco’s financial performance metrics. Coordination of the Level of Effort (LOE) of a particular solution and providing oversight in terms of the delivery of the proposal, working alongside Business units, Sales and Delivery organizations is an important function within the team.

Who You Are

You are a self-starter and a great teammate with a track record of success in combining technical and consultative business skills to drive the business growth. You have prior experience using web driven pricing, forecasting and approval process tools and if not familiar with such tools, then the willingness and flair to ramp up quickly will be required. You have proven leadership and collaboration skills with the ability to work cross functionally while being able to handle conflicting pressures and priorities.

Our minimum requirements are the following:

  • A strong background in at least one or more of the following areas – Mobility, Security, Video, Data Center, Analytics, Orchestration.
  • Knowledge of NFV / SDN and being able to translate knowledge of Routing / Switching to software based use cases and linking them to Advanced Services opportunities is a plus.
  • A strong technical background in one or more of the areas mentioned above and prior consultative sales experience in driving business is vital.
  • Ability to manage time effectively and drive the delivery of AS business proposals either independently or through the use of GDC (Global Delivery Center).
  • Prior knowledge of Cisco Advanced Services practice and portfolio would be highly helpful.
  • Prior management experience would be a plus, but not required.
  • Requires an undergraduate degree in Engineering, MS or MBA preferred.
  • 10 years of experience in customer centric roles like System Engineering, sales, IT or Services Delivery.

Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

  • We connect everything – people, process, data and things – and we use those connections to change our world for the better.
  • We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.
  • We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco

*LI-JP1

We connect everything - people, process, data and things. We innovate everywhere to create fresh ideas and possibilities. We make a meaningful difference that will benefit everyone - our people, our customers and the world around us.

Our technology changes the way the world works, lives, plays and learns. But our edge doesn't come from technology. It comes from our people. We're looking for the kind of people who take smart risks, thrive in diverse environments, inspire their colleagues, and are committed to having an impact on the world. Whether you create technology solutions that redefine business or build connections that strengthen the community, you can make it happen at Cisco!

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