1210783 Collaboration Network Consulting Engineer

  • Location:
    Columbia, Maryland, US
  • Additional Location(s)
    DC Metro, RTP
  • Area of Interest
    Professional Services
  • Job Type
  • Technology Interest
    Collaboration, Video, Networking
  • Job Id


What You'll Do

As a Collaboration Network Consulting Engineer (NCE), you will help lead the effort to transform our customer's current and future collaboration architecture. Specific tasks include but are not limited to:

  • Create customer deliverable documentation including High Level Design (HLD), Low Level Design (LLD), and Acceptance Test Plan (ATP) for the entire collaboration portfolio
  • Deliver design workshops and consultancy services
  • Provide operations consulting
  • Provide knowledge transfers to the customer's network operations staff
  • Serve as an escalation point for critical issues
  • Support architecture changes and implementations

Who You'll Work With

For those of us who support the DoD, the JELA comes down to the warfighter in the field who gets up at ‘zero dark thirty’ to execute a mission, and who needs all of his or her technology to be reliably connected. It can literally mean a matter of life or death. Helping that warfighter is what gets us up in the morning. This contract structure enables Cisco to bring technology, expertise and vision without procurement obstacles.

Who You Are

A Collaboration NCE you will meet the minimum requirements to be considered with the desired skills being a plus.

Minimum Requirements:

  • CCNP Voice or Collaboration required, CCIE Voice or Collaboration desired
  • Expert level knowledge of Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Instant Messaging and Presence Service
  • Demonstrated experience working with minimal direct supervision
  • Demonstrated consulting skills and customer facing experience

Desired Skills:

  • Experience with other collaboration applications such as Cisco TelePresence Video Communication Server (VCS) and Cisco TelePresence Management Suite (TMS)
  • Experience with contact center applications such as Cisco Unified Contact Center Express (CUCCX) and/or Cisco Unified Contact Center Enterprise (CUCCE)
  • Engineering and Operations experience in a Service Provider environment
  • Demonstrated skills in deploying Cisco’s Collaboration portfolio in a U.S. Government environment, preferably having gained this experience working in a classified environment
  • Engineering and Operations experience related to Cisco Collaboration products listed on the Unified Capabilities (UC) Approved Products List (APL)
  • Experience working with Security Technical Implementation Guides (STIGS)
  • Must be willing to travel up to 25%

Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to craft the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with rare personalities who aren't afraid to change the way the world works, lives, plays and learns. We are leaders with vision, tech geeks, pop culture aficionados, and we even have a few purple haired strong performers. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We are Cisco.

We connect everything - people, process, data and things. We innovate everywhere to create fresh ideas and possibilities. We make a meaningful difference that will benefit everyone - our people, our customers and the world around us.

Our technology changes the way the world works, lives, plays and learns. But our edge doesn't come from technology. It comes from our people. We're looking for the kind of people who take smart risks, thrive in diverse environments, inspire their colleagues, and are committed to having an impact on the world. Whether you create technology solutions that redefine business or build connections that strengthen the community, you can make it happen at Cisco!

Powered By